So our internet used to be awesome. RR Turbo. We'd see 30mb/s burst, and sustained 18mb/s or so download, with ping <20ms. For about a week, it's been horrific. I've tried every combination of PC and router, etc. This is now the norm Everything downloads at less than 200KB/s for absolutely no reason. I've even swapped out the cable modem! It's really starting to tick me off. We are paying them a lot of money to get good speeds, and instead we are getting this crud. I already talked to them on the phone the other day, and I fully intend on calling and raising cane with them tomorrow, and make them send someone out. All they said was "It's fine according to what we see here...."