What is taking Oil Analyzers so dang long to get my results to me

Joined
Nov 14, 2003
Messages
418
Location
Ohio
I sent my oil analysis in over two weeks ago, I live about 20minutes from their testing facility, I was wondering what the problem is with getting these results back to me? it usually takes a week. Just wondering if their machinary is down and if not, how do I get my money back?
 

Patman

Staff member
Joined
May 27, 2002
Messages
22,020
Location
Guelph, Ontario
Why did you mail it? It might've gotten lost in the mail. I live only 10-15min from Wearcheck, and so I always drop my sample off directly to them. I sometimes get the results the same day!
 

2003TRD

Thread starter
Joined
Nov 14, 2003
Messages
418
Location
Ohio
well I usually mail it, never had a problem. yes I have been checking on the website everyday. If its lost in the mail/or they lost it (one would never know) how do I get my money back for the analysis.
 
Joined
Aug 2, 2002
Messages
5,785
Location
Dixie
Go online and register @ www.CTCLink.com You can get your results on-line within 5-6 business days....I've been doing this for several years now and it works very well. Ted
 
Joined
Mar 16, 2004
Messages
7,256
Location
USA
quote:
Originally posted by 2003TRD: well I usually mail it, never had a problem. yes I have been checking on the website everyday. If its lost in the mail/or they lost it (one would never know) how do I get my money back for the analysis.
If you used a check it will never get cashed therefore no money back. However if you sent cash then your SOL. However if they cashed the check and no analysis I am sure they will gladly refund your money if you contact them.
 

2003TRD

Thread starter
Joined
Nov 14, 2003
Messages
418
Location
Ohio
I was saying a refund if they lost it, I mean I paid amsoil for it, why would I throw out a perfectly good analysis bottle and go throught he hassle of a refun? That is why they should refund it, I paid for it and know that Ive sent it. Never had a problem with lost mail anyway (thats pretty rare) Anyway, I got the results finally, Also, I do have an online account with them and I do check it. Thanks for the info though. It was a machinary problem because they did not give me a NITR and OXID number (stated that they are reviewing their methodology)
 
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