This site can’t provide a secure connection

[atikovi]

I'm at one of my online bank's website,

https://www.salemfivedirect.com/

When I click the LOGIN button I get this screen,

Why? I got in fine before a few weeks ago.

 

[uc50ic4more]

The site(s) aren't loading at all for me; "Site cannot be found". I'd wager someone is performing an operation (software update, migration to new servers, new SSL certificates?) on a live server and things have not gone according to plan.

 

[mk378]

When your bank goes NXDOMAIN, that's not a good thing.

 

[atikovi]

The site(s) aren't loading at all for me; "Site cannot be found".

Site loads fine for me,

It's just the online banking login that doesn't work.

 

[uc50ic4more]

Site loads fine for me,

Just to be 100% sure on that, since you're using a Chromium-based browser, maybe hit the F12 key (that'll bring up a developer console, likely on the right), then right-click on the Refresh button and choose (something to the effect of; the exact language will vary depending on the browser) "Empty cache and reload the page". I'd hate to think you're loading a locally-cached version of a static home page and ruling out the possibility that the whole domain is down.

My guess at this point is a DNS SNAFU on their part.

 

[terry274]

It's down for me as well. I checked it with down detector and that said it was down for everyone.

 

[PimTac]

Have you tried via their app?

 

[FowVay]

First BITOG and now this? hhmmmmm

 

[alarmguy]

Op is correct, cant access site. I put Salem Five Direct (no offense I didnt want to click on your link in case it was tainted) into a search engine, I get this response from every link in the search engine.

 

[Pew]

Their IT folks must be on the fritz right now trying to bring it back up.

 

[uc50ic4more]

Their IT folks must be on the fritz right now trying to bring it back up.

I have been in this spot a few times; for me it's almost always been DNS, a Wordpress site I've assumed from someone/somewhere else whose config file references a version of PHP that is not the version on my server and I spaced on confirming it prior to (attempting to) go live, or a SSL certificate mismatch. There are a million things that can take a site offline. When troubleshooting a live site which is losing money and consumer confidence every second, the seconds seem like hours.

EDIT: As of this writing, it seems their DNS info is currently propagating globally (read: "is a hot mess"); presumably with a fix:

DNS Propagation Checker - Global DNS Checker Tool

Instant DNS Propagation Check. Global DNS Propagation Checker - Check DNS records around the world.

www.whatsmydns.net

 

[atikovi]

It's working now.