The medical referral grind

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Some of you may recall that I posted some time ago about possibly having gallbladder trouble. I still don't have a definitive answer to what's going on, primarily because of incompetent and/or lazy people at medical offices. I finally got the approval through for the HIDA scan that the gastroenterologist wants to do. That took a lot of phone calls and I even had to raise my voice once or twice. I've been in constant pain now for over a week, and I'm starting to get a bit testy.

When I go into these medical offices, I see the staff milling about smartly, but that apparently doesn't mean anything is getting done. I have finally come to the realization that these people do not care about my health or about me personally. Therefore, I must continually be a big enough pain that they will do their jobs just to get me off their backs.

The only way that I've been able to push this referral through, after more than a week, is by calling the Executive Director of the medical group we're assigned to on a daily basis and telling him that nothing is happening.

When someone consults a mechanic, plumber, grocer, or whatever, they expect that that person will at least care enough about their problem (assuming it's a problem with something mechanical, plumbing related, groceries, etc.) to attempt to solve the problem. This can no longer be expected from medical people.
 
Welcome to the Medico-Pharma Complex. Far more dangerous to the average American than the Military-Industrial Complex that President Eisenhower warned us about in 1961. It is for real, if only in an unorganized fashion, and if you are not able to manage your contact with it, it can devour your quality of life.
 
Stelth,

I mean this in all sincerity. If you are in pain and aren't getting answers I'd check into the ER at a good hospital.
 
Hopefully you get better and they figure out the ACTUAL cause behind all of this as with health it could be something else causing pain else where.

You need Dr. House man.
 
Medical office staff... I wonder what they do. Seems like half of them exist to screw stuff up, like billing.

I got a referral faxed to my work. I know how it happened; they didn't dial 9 for an outside line, but wanted to send it to the 978- area code. So their PBX swallowd the first- and last two digits.

Anyway I felt sorry for the poor chap whose social security number I had (for no reason-- he's not on medicaid) so I called the sender to tell them the fax didn't make it.

"Can you fax it back to me" she asks.

Well, I could, but then you'd have a copy of a copy, and I'd still have my copy. If you have a patient with the name and DOB I give you over the phone, maybe you could handle this. And I won't bother to look him up and tell him how you violated his privacy.

I don't know where they get these people, but it seems like one of those things where the dumbest 20% of a graduating class winds up in a temp agency, and they assign these rocket scientists to medical offices where they proceed to wash out after goobering enough paperwork.

Anyway, get well soon. My (former) doctor would say it's nothing, but jeez, why would I go in for nothing?
mad.gif
 
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