Tech at 1 800 ASK MOBIL said T&SUV was NOT good for a car, even out of warranty

Messages
112
Location
Long Island
He said the detergents were TOO HIGH and would lead to spark plug fouling and certain types of corrosion over a long term. Redline also said the same thing regarding their diesel oils. I kept telling the tech at Mobil, "I know you guys are very strict w/ warranties and all, but if I am out of warranty, theoretically is this a good oil to use in my car". "No, definitely not"! [I dont know]
 
Messages
5,358
Location
Gone
quote:
Originally posted by HardCharger: He said the detergents were TOO HIGH and would lead to spark plug fouling and certain types of corrosion over a long term. Redline also said the same thing regarding their diesel oils. I kept telling the tech at Mobil, "I know you guys are very strict w/ warranties and all, but if I am out of warranty, theoretically is this a good oil to use in my car". "No, definitely not"! [I dont know]
I don't think Doug the Honorary Elf will agree with this...calling Doug Hillary....Doug Hillary do you read me? PS The only way this makes sense to me, beyond the fact that a diesel has no spark plugs and so can't have them foul, is if the process of countering diesel "resdiue" reduces the aspects of the detergent package that cause the effects the Tech said. Otherwise it does not make sense.
 
Messages
5,112
Location
Airlie Beach Australia
Hi, Elfmeister - I hear you..... I would NEVER use a very low or very high ash high TBN "diesel engine only" oil in any petrol engine. Well, unless there was no alternative and then only for a short period or a critical need top-up!! I have used mixed fleet HDEOs (from Castrol, Shell, Mobil and Caltex-Chevron) for decades (sinec the 1950s) in petrol engines WITHOUT ANY DETRIMENTAL EFFECTS WHATSOEVER IMHO Losiho gives the correct advice above. The Mobil Tech should be "trained" - or re-trained!!! I had "an experience" with a local Mobil Tech two days ago that still has the hair on my back standing upright! He rang back later to apologise and say that he was wrong and sorry. It does make you wonder!!!! These types of comments are the source of mis-information and misconceptions! We have one "ex Amsoil" person who still continues on along this path on this Board! KISS is the best policy - sadly it sometimes the facts get lost in the rhetoric
 
Messages
2,287
Location
Cincinnati
[Quote]I had "an experience" with a local Mobil Tech two days ago that still has the hair on my back standing upright! He rang back later to apologise and say that he was wrong and sorry. It does make you wonder!!!![Quote] I'll give him credit for at least calling back, admitting he was wrong, and apologizing. How many times do we see that happen in today's world? But, you're right, it does make me wonder! Did using the T&SUV in my '02 Saab 9-3 somehow cause the manual tranny seals to go bad at 39k? [Smile]
 
Messages
556
Location
Melbourne Australia
quote:
Originally posted by Doug Hillary: IMHO Losiho gives the correct advice above. The Mobil Tech should be "trained" - or re-trained!!!
[Off Topic!] (sorry !) Doug Hillary, please empty your PM inbox ! [Smile]
 
Messages
855
Location
India
I have used Delo 400 as well as Delvac Super in gasoline engines with fantastic results, no plug fouling whatsoever, it is probably marketing constraints that made the tech guy give out that explanation.
 
Messages
901
Location
Northern Illinois
IMHO, the difference is due to the fact that the T&SUV has a higher viscosity and cannot be labelled "energy conserving". The manufacturers have to specify ecng to claim the increased mileage for their cafe numbers, so they cannot allow anyone to recommend thicker oils in their engines.
 
Messages
4,378
Location
Camas, WA
As I recall the LAPD uses evil 15W40 HDEO in their Ford sedans, typically Crown Vics I guess, when they should be using some sort of 20W PCMO. The HDEOs that I use for the diesel in the truck all have dual ratings, the last jug of Delvac 1300 15W40 labled CI-4+ and SL/SJ, and Mobil 1 T&S labled CI-4 and SL/SJ. The label for T&S states 'Outstanding protection for gasoline powered trucks and SUVs', which seems to be undisputed.
 
Messages
6,171
Location
Santa Barbara, CA
quote:
Originally posted by Audi Junkie: Don't trucks and SUVs have the same engines as cars?
AJ hit the nail on the head. We should ask the phone-tech if its ok in a RX-330 why won't it be okay in a ES-330?
 
Messages
5,785
Location
Dixie
The sulphated ash level of the CI-4+ rated, Delvac 1 is about 1.35%. That's below the 1.5% limit for ACEA A3 and the 1.6% limit for ACEA B4. Levels of ZDDP are somewhat higher than API SM specifications (P of 1075 ppm/Zn of 1200 ppm), but not enough to be an issue. Unless there is something about the specific types of organo-metallic detergents they are using, which seems far fetched. Pablo - Doug must be talking about YOU - I recommend D1 all the time.)
 
Messages
5,112
Location
Airlie Beach Australia
Hi, Oh Pablo please do not infer that I dragged "...Amsoil into EM incompetence" The facts are that there are many people giving advice on lubricants that is rich in mis-information and laced with incompetence The sad thing is that many people in a position to advise others (such as the Mobil Tech(s))spread the mis-information thicker than most. Training and exposure would help immensely It is not only Mobil but I have found the same with Castrol and others - especially with the "HELP" 1 800 lines. I am sure that Amsoil is no different than the rest Pablo - Goggle told me so! As for mis-information, just look at the BS about "excessive valve train wear" and "excessive shearing" with 0w-40 synthetic lubricants peddled by some on here! As a Customer and as a result of my recent experience I have asked the heirachy of EM lubricants Division here to consider more basic up front training for their people who are in direct contact with the public No BS Pablo - just the facts! Regards
 
Messages
47,788
Location
Everson WA - Pacific NW USA
[No no] BS Doug. Knock it off!
quote:
These types of comments are the source of mis-information and misconceptions! We have one "ex Amsoil" person who still continues on along this path on this Board!
Just name the name....don't drag Amsoil into EM incompetence.
 
Messages
47,788
Location
Everson WA - Pacific NW USA
Good deflection Doug. But your "facts" are again 100% slanted to defend EM. Fail to see why you only mention Amsoil when the Wal-Mart Castrol Technical reps, Shucks/Kragen/AZ Oil PHD's, and K-Mart Shell Sales Engineers are fully degreed, proficient and chock full 'o knowledge...just waiting for the Dougster to use as examples..... You fail to mention the Amsoil T-1 certification, the Amsoil technical training classes, videos etc. While I'm the first to agree there are a lot of Amsoil dealers who are hacks, former Amsoil site guy, TS, is not one of them. TS uses some wild examples/analogies sometimes - however he is not full of shrimp on the barbie as is directly implied by Doug, I swear I don't sell Mobil, Hillary. Oh yeah check out my 5W-40 UOA. [Cheers!]
 
Messages
5,785
Location
Dixie
The Mobil 1, 0w-40 consistently shows significantly higher valvetrain wear (Fe) than other competitively priced synthetics, including , Redline, Delvac 1, Royal Purple and the GC/0w-30. It consistently shears down by 10%-12% after 5000 miles of use in the VW/Audi, SAAB or Subaru turbo engines. It shows NO advantage over the very shear stable, Mobil 1, 10w-30 in any application I've seen to date - either in terms of wear protection or TBN retention. There is no test data in any of the SAE, "Fuels & Lubricants" papers published in the past seven years that shows the 0w-40 outperforms the Mobil 1, 5w-30 or 10w-30 - except in terms of "staying in grade". Since this "stay in grade" performance is achieved by shearing significantly and then thickening back up due to oxidation/evaporation, I don't see that it offers any tangible benefits to the end user. These are facts which are clearly and consistently supported by the past three years worth of UOA data on this site - they are NOT opinions.... Any experienced engineer who looked at this same data would come to the same conclusions....
 
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