Big props to Discount Tire Direct for fixing an issue I have with one tire in a set I just ordered. For whatever reason, be it that they put the bands on too tightly or FedEx mishandled them, one tire showed up with a pretty significant bend in the bead. I emailed their customer service last night at about 4am (Work nights) and when I woke up this afternoon, I had both a return email and a call from them. I returned the call and the result was, they are shipping a new tire out, and I just need to dispose of the 'broken' one, which I'll do when I have them mounted in a month or so.
Big props to them for doing customer service right.
Pictures showing the crimp in the bead.
Big props to them for doing customer service right.
Pictures showing the crimp in the bead.
0 new items by Shawn Hill
photos.app.goo.gl
0 new items by Shawn Hill
photos.app.goo.gl