Shell Rotella T5 $10.00 T6 $20.00 rebate valid 3-1-23 - 6-30-23

I’m gonna give mine a shot and just use Wal Mart. If declined I’ll still keep the oil BUT I’ll never do another SHELL rebate again
Walmart and walmart.com are on the retailer list drop down - scroll to the bottom.
I’m gonna give mine a shot and just use Wal Mart. If declined I’ll still keep the oil BUT I’ll never do another SHELL rebate again
walmart and walmart.com are both listed - seperately - on the participating retailer drop down. Scroll to the bottom.

1678623378195.jpg
 
I’m gonna give mine a shot and just use Wal Mart. If declined I’ll still keep the oil BUT I’ll never do another SHELL rebate again
Ignore me and submit. I was thinking the chevron delo rebates. Walmart is not allowed with theirs for whatever reason.
 
Walmart and walmart.com are on the retailer list drop down - scroll to the bottom.

walmart and walmart.com are both listed - seperately - on the participating retailer drop down. Scroll to the bottom.

View attachment 144603
So after all of this, it appears that Walmart isnt a participating location after all. Here is a link to the participating stores. Walmart isn't in the local zip codes that I search. That stinks because Target, Sams Club and Home Depot are, and of course all of the auto parts stores, but no Walmart. My rebate was also denied due to:
Invalid Reason​
Not a Participating Store


They can Narfle the Garthok.
 
So after all of this, it appears that Walmart isnt a participating location after all. Here is a link to the participating stores. Walmart isn't in the local zip codes that I search. That stinks because Target, Sams Club and Home Depot are, and of course all of the auto parts stores, but no Walmart. My rebate was also denied due to:
Invalid Reason​
Not a Participating Store


They can Narfle the Garthok.
I discovered this last night also.
 
So after all of this, it appears that Walmart isnt a participating location after all. Here is a link to the participating stores. Walmart isn't in the local zip codes that I search. That stinks because Target, Sams Club and Home Depot are, and of course all of the auto parts stores, but no Walmart. My rebate was also denied due to:
Invalid Reason​
Not a Participating Store


They can Narfle the Garthok.
I discovered this last night also.
Come on guys - read my post. No, its not in the locator likely because someone was too lazy to load all the walmart stores. Reposted here:

HERE: https://rotella.shell.com/en_us/pro...t-card.html#iframe=L0RJWS9PMjQxOS9mb3JtLmNmbQ

1) Go to the ACTUAL Rebate form - first link in first post on this page - reposted above
2) after you pick the product you bought, there is a DROP DOWN for retailers. At the bottom are both walmart and walmart,com

I can't screen capture the walmart because as soon as I click off the drop-down closes, but here is the spot. But its in there.

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Come on guys - read my post. No, its not in the locator likely because someone was too lazy to load all the walmart stores. Reposted here:

HERE: https://rotella.shell.com/en_us/pro...t-card.html#iframe=L0RJWS9PMjQxOS9mb3JtLmNmbQ

1) Go to the ACTUAL Rebate form - first link in first post on this page - reposted above
2) after you pick the product you bought, there is a DROP DOWN for retailers. At the bottom are both walmart and walmart,com

I can't screen capture the walmart because as soon as I click off the drop-down closes, but here is the spot. But its in there.

View attachment 146399
I am 100% aware that it's in the drop down. I saw your original post, and after you posted it, I admitted that it looks like walmart is fine here and that I was confusing this with the delo 400 xsp rebate. So I submitted a rebate here like @53' Stude did and we just got denied.
 
I am 100% aware that it's in the drop down. I saw your original post, and after you posted it, I admitted that it looks like walmart is fine here and that I was confusing this with the delo 400 xsp rebate. So I submitted a rebate here like @53' Stude did and we just got denied.
Hmm, so walmart is on the drop down list, but they denied your rebate because you bought it from walmart?

Screw Shell then - and there subsidiaries QS and Penzoil.
 
I am 100% aware that it's in the drop down. I saw your original post, and after you posted it, I admitted that it looks like walmart is fine here and that I was confusing this with the delo 400 xsp rebate. So I submitted a rebate here like @53' Stude did and we just got denied.
Curious - did you call and the rebate center confirmed Walmart is not a participating store?
 
Curious - did you call and the rebate center confirmed Walmart is not a participating store?
Talking to them now. They have me on hold but she said Walmart is indeed a participating store. I'll update this when she comes back from hold.

OK so she came back and said that I submitted it under the wrong rebate claim. She said that I submitted it under 2419, which you can see in the header below from my rebate claim.

Promotion​
2023 ROTELLA REWARDS NATIONAL PROMO - ONLINE - O2419-01-PM

She said it should have been 2391. She is emailing over correctly for me apparently.

This seems like a bogus reason to me. I used the rebate form that is active on the site. Shell is always doing this kind of BS. They always wind up approving me, but it's always jumping through hoops like this, most often with a phone call or email required.
 
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Yes try to call a couple times at first it had me pushing buttons to get to a customer service but in the middle it would hang up on me and the last 3 times no pick up
 
Talking to them now. They have me on hold but she said Walmart is indeed a participating store. I'll update this when she comes back from hold.

OK so she came back and said that I submitted it under the wrong rebate claim. She said that I submitted it under 2419, which you can see in the header below from my rebate claim.

Promotion​
2023 ROTELLA REWARDS NATIONAL PROMO - ONLINE - O2419-01-PM

She said it should have been 2391. She is emailing over correctly for me apparently.

This seems like a bogus reason to me. I used the rebate form that is active on the site. Shell is always doing this kind of BS. They always wind up approving me, but it's always jumping through hoops like this, most often with a phone call or email required.
Thanks for posting the details. Good to hear it sounds like it will be honored. Not at all shocked about the run around...I've had the same experience before with them with other rebates, but agree they ususally make it right but always have to give them a call to resolve it.
 
Every body make the call. I got customer service today she put me on hold then she came back and said Walmart is participating store and she would fix it for me (said I will see the rebate in 6 weeks) but as JonnyAbs said I don’t think there going to correct it if you don’t call them about.
 
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