Originally Posted By: pburchett
Rat--- Explain this to me, as this happened at my local ford dealer the other day. I wondered if it was the dealership or the parts guy being greedy:
My daughters car (focus) needed an engine mount. Found an OEM one online from a Ford dealer for $96 shipped to me. Aftermarket is $36 but didn’t want that. Fords list price is $130 at ford.com. Called the local dealer which is 30 miles away. They want $150 plus tax.
Parts guy acts as if he is letting me have a great deal. I tell him it list for $130 and I expected to pay less than list as I would be paying cash. I also tell him all my vehicles came from that particular dealership. Parts guy tells me if I had a business account with them I could get a discount and it would be 20% off. Told the guy I wanted to keep my money local and would even drive to get the part but I was not paying that price.
He tells me if I want it I will pay the $150 plus tax. I thank him for his time and hang up. I order the part online and 10 minutes later the parts guy calls me and ask if I want the part or not. I ask how much and he tells me $150. PI$$ED me off to no end. I tell him no as I just placed the online order and he hangs up on me. I still have not visited the dealership or bought anything from them.
I figured if one dealership could sell it to me below Fords list price another could. I wasn’t asking for the $96 price just something below the $130 list price to make me feel good and keep my money local. It wasn’t like the $96 dealership was below any other stores price as it was an average price. I bought from them because they were close and had good ratings. I figured it was better to make a little money than none.
So who was greedy here; The Dealership or the Parts Guy?
You mean well, but it's really getting pointless nowadays to try to keep your money local.
Bluntly put, they could care less about you (as you experienced) and that money is just as useful to an online seller.
I take it back; there's a few places I've gotten special treatment at because my father has been a ~30 year customer of theirs. I try to go to those places whenever possible. The local Kubota dealer for example.
Rat--- Explain this to me, as this happened at my local ford dealer the other day. I wondered if it was the dealership or the parts guy being greedy:
My daughters car (focus) needed an engine mount. Found an OEM one online from a Ford dealer for $96 shipped to me. Aftermarket is $36 but didn’t want that. Fords list price is $130 at ford.com. Called the local dealer which is 30 miles away. They want $150 plus tax.
Parts guy acts as if he is letting me have a great deal. I tell him it list for $130 and I expected to pay less than list as I would be paying cash. I also tell him all my vehicles came from that particular dealership. Parts guy tells me if I had a business account with them I could get a discount and it would be 20% off. Told the guy I wanted to keep my money local and would even drive to get the part but I was not paying that price.
He tells me if I want it I will pay the $150 plus tax. I thank him for his time and hang up. I order the part online and 10 minutes later the parts guy calls me and ask if I want the part or not. I ask how much and he tells me $150. PI$$ED me off to no end. I tell him no as I just placed the online order and he hangs up on me. I still have not visited the dealership or bought anything from them.
I figured if one dealership could sell it to me below Fords list price another could. I wasn’t asking for the $96 price just something below the $130 list price to make me feel good and keep my money local. It wasn’t like the $96 dealership was below any other stores price as it was an average price. I bought from them because they were close and had good ratings. I figured it was better to make a little money than none.
So who was greedy here; The Dealership or the Parts Guy?
You mean well, but it's really getting pointless nowadays to try to keep your money local.
Bluntly put, they could care less about you (as you experienced) and that money is just as useful to an online seller.
I take it back; there's a few places I've gotten special treatment at because my father has been a ~30 year customer of theirs. I try to go to those places whenever possible. The local Kubota dealer for example.
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