Mother in Law's "junky" A6 finally needed some outside tweaking, the gasket between the cats and centre section blew out, probally due to poor German Engineering or lousy parts suppliers or conspiracy of The Illuminati. Anyway, I shot off to the local Cole Muffler, remembering how well they treated me before. Mom's car comes out, the guy asks for $20 and I pull out MIL's credit card. He declined and said. "ah, go ahead". I promptly pulled out a $20 bill and paid cash offering "the small jobs are probally more trouble than they are worth". I was spying a nice new embroidered Castrol baseball cap that was sitting unattended on a shelf beind the counter. As a Castrol shop, it was probally a giveaway from their distributor. I asked "how much for the cap"? "Like it?, here take it"...a freebie. Nice. My woman's Coupe GT had a small exhaust leak too, from their custom install a year ago, a pin-hole. They did that car too...$10 so I gave him $15.."for the cap" Nice guys and good work...unusually generous prices for a place that I am not a regular customer at. Cole...props.