There are more international flights out of JFK than EWR but EWR is much closer to my house so that is preferred and easier to get to. But I often flew out of JFK because they have more international airlines going in and out of there.
It's an easy short train ride from EWR to NYC Penn Station in the middle of Manhattan.
For international visitors, it must be confusing to differentiate between New York and Newark especially when EWR shows as a New York airport. If English is not your first language, New York and Newark pronunciations are extremely similar.
Like I said, I am no fan of YYZ ( YYZ is one of the worst, was this year for sure ) or EWR.
I have no problems with people bashing any company when it’s justified but not when it’s their own bad choices/decisions. Same with any company actually.
Some people are chronic complainers. Lots of them fly.
I asked ( politely, she was cutting my hair , I don’t have much left end want to keep it ) my neighbour why anyone would keep complaining about a company but still come back if that’s how they really feel?
I told her, guaranteed, if I ever hated a company , person, etc, you would never see me using them or seeing them again.
I recommended she fly with some other airline ( to avoid mine plus YYZ …she hates YYZ ) and connect through the u.s if thats how she felt. She wouldn’t.
Where I live, Toyota dealers suck ( used to have one I inherited, traded it in ) for service so I switched to Honda ( all owned by some large auto group ).
Toyota pissed me off and I switched.
I drive 50 miles for much better service from a privately owned Honda dealer.
Bonus is the owner loves flying with my airline ( seasoned business traveller ).