It was certified pre-owned. It was advertised as certified pre-owned and went through the inspection of a CPO vehicle. It was certified by Nissan
Lemon 2023 Nissan Frontier
- Thread starter Mathew_Boss
- Start date
It might have gone through the CPO process, but unless it is sold and the CPO warranty is purchased from Nissan it is not a CPO truck in Nissan or anyone else's eye.
Well it still went through the inspection and was still advertised as such. Also if you look at the uploaded photo Hyundai, Nissan, Mazda, and Lincoln dealerships all owned by Woodhouse on the same lot. We are not talking about locations across town or in different cities or down the street. Literally the same lot for all of them.
I feel like Charlie at the white board trying to keep up. I think some half truths have been said and maybe a bit felt played.
My
Frame replacement is not a big deal….
It was repairable. CPO can have defects that are covered by factory warranty or the CPO warranty if expired.
Frame replacement is not a big deal….
Yeah it should be but Nissan sent the wrong frame so now my truck is tore apart and they have no frame to build it on.
Boo freaking hoo. Last time they shipped it in a day. I’m sure you’ll be fine. At least they called you and were straight up about it.
Seems like the dealership is more honest than OP, even though a mistake was made.
I was sympathetic to your situation earlier in the thread. But, I’m about over this whine fest.
If you bought it directly from the Nissan dealership, and not through your BIL, it would have been a CPO vehicle.
But you chose to buy it through your BIL, who works outside of the Nissan portion of the Dealer Group.
That killed the CPO portion of the deal.
Again, I doubt that anyone went through a full 167 point inspection on the vehicle you bought, and it probably wouldn't have turned up anything, which again, you didn't buy, and doesn't have any effect on the outcome of your trucks repair remedy.
Additionally, I believe Nissan is one of the companies where you can buy an extended warranty from an online dealership.
I remember purchasing one many moons ago for my 2007 Altima.
You can check to see how much the extended warranty of your dreams costs, and see if they will include that as a make good for the frame replacement and incorrect frame sent issues. You could always offer to pay for 25% to 50% of the extended warranty, as a good faith gesture on your side, just to see if that will make them bite.
This whole time I've been wondering how his BIL still has his job. He must get stink eye from everyone at his work.
It doesn't matter if they are in the same building, if you bought it from Woodhouse Mazda it is not a Nissan CPO.
Your original reply was fine.
Does the CPO checklist have an option to check the welds? If not, the whole CPO point is moot IMO. You cannot miss something you don't have to check.
So there is a manufacturing defect in a used vehicle?
The OEM offers to replace the frame to remedy that defect under their new vehicle warranty.
You agree to this.
Dispute is now over with, since you agreed to the repair.
The CPO stuff is just shade since you bought it from a dealership that could not provide a Nissan CPO warranty, regardless of their affiliation with or geographic location relative to the Nissan store.
Sometimes, being entirely truthful is more productive than glossing over the inconvenient details.
Sometimes, you're handed one of those sandwiches, and if you're looking for recompense from anyone in this case, BIL would be a good place to start, since he brought you this great deal and he benefited from it. Like you now owe me lawn mowing for the next five years, that sort of thing.
The OEM offers to replace the frame to remedy that defect under their new vehicle warranty.
You agree to this.
Dispute is now over with, since you agreed to the repair.
The CPO stuff is just shade since you bought it from a dealership that could not provide a Nissan CPO warranty, regardless of their affiliation with or geographic location relative to the Nissan store.
Sometimes, being entirely truthful is more productive than glossing over the inconvenient details.
Sometimes, you're handed one of those sandwiches, and if you're looking for recompense from anyone in this case, BIL would be a good place to start, since he brought you this great deal and he benefited from it. Like you now owe me lawn mowing for the next five years, that sort of thing.
I was truthful. If it's advertised CPO that means it was. Regardless of whether you or our of the warranty or not. It was CPO and on my BIL lot. I just didn't get the warranty.
A frame swap is a big job, there aren’t many dealership level technicians that can do this job successfully. As someone else mentioned, all the parts installed on the old frame also have to be removed and installed onto the new frame. Big big job. I’d go ahead and let nissan replace the frame since it’s under warranty, but I would seriously consider looking for a replacement vehicle during this time.
The fact that it was advertised CPO means nothing.
The fact that someone stood underneath it on a lift and gave it "A 167 Point Inspection" means even less. (Someone standing underneath it while it was on a lift for 167 seconds while scratching themselves is probably a more likely occurrence.)
The fact that the previously aforementioned individual signed off on said inspection merely devalued a piece of paper.
The fact is: It is not CPO unless you buy the warranty.
So, the fact is you did not buy a CPO Nissan. You bought a used Nissan.
As I pointed out in post #167 (Ironically,) If you truly wanted a CPO truck, your BIL could either have done the deal through the Nissan dealership (If he could cross sell) or he could have passed you off to a friend or acquaintance at the Nissan store and completed the sale there to insure that it would be a CPO vehicle.
I would assume that if your BIL is in the business, he should have known all this.
So the only thing that can be reasonably surmised from this is that you didn't want to ante up the extra jack required to purchase the CPO warranty.
However, in this case unless the CPO had some sort of a buy back clause in it (Doubtful) it wouldn't have done you any good anyway. You are getting a new frame under the provisions of the standard vehicle warranty. You have two choices with your truck: Enjoy or eliminate it from your ownership.
The point is that it was never a CPO because you didn't follow the protocol to purchase it as one, or pay for the warranty to make it a CPO.
Last edited:
Agreed. CPO is really just nomenclature, and only applies under specific conditions. It was CPO if purchased through Nissan (dealer).
By his own admission OP purchased through another manufacturer dealer, and understood he forfeit the warranty. CPO without a CPO warranty is not CPO.
Just because it could have been CPO under different circumstances is meaningless.
Furthermore, I tend to agree with Lehto that the whole CPO thing is kinda ridiculous (I'm paraphrasing). They're trying to convince the consumer this is something like a third category between new and used, but really it's just used. It feels a bit like calling your second mortgage a "line of credit." It's just a mortgage. And CPO is just a used car with fancy letters -- especially when any warranty is forfeit.
The fact that Nissan is willing to replace the frame under the circumstances is impressive and stand-up.
What happens with the vin on the frame? Does the new frame get the same #'s?
Similar threads
