Took my 2019 jeep cherokee in the other day to get the oil changed and tires rotated at the dealership,usually do all this myself thought what the [censored] its free on the jeep wave program save me some money this month should of know better.
To make a long story short they put the wrong oil in it they used pennzoil platinum euro L 5/30 I found out because I drove home and checked the oil and it was a 1/2 a quart low so I told them and they said stop by and they would make sure it was right ,I wen't in and they where busy so I told them to just give me a half a quart and I would put it in later and they gave me a half a quart of euro he said thats what they used i told the service manager and said that was the wrong oil and he looked it up and said you are wright it takes sn+ oil.
I guess the parts guy gave the service guys the wrong oil to put in it.They gave me the right oil and filter and I told them I would change it myself then offered me another free change for screwing up.
I guess it was a long story, I don't think this oil would hurt it its sn rated only drove it about 200 miles got it changed back to the pennzoil platinum 5/30 what do you guys think?
Kind of a stupid question They have a wierd dipstick there's a top and bottom hole in it I know the safe level is in between those marks but when you get the oil changed shouldn't it be at the top hole if you change the oil and put the recommended 5 quarts in its about half way in between the holes Iam used to the full and add dipsticks.
To make a long story short they put the wrong oil in it they used pennzoil platinum euro L 5/30 I found out because I drove home and checked the oil and it was a 1/2 a quart low so I told them and they said stop by and they would make sure it was right ,I wen't in and they where busy so I told them to just give me a half a quart and I would put it in later and they gave me a half a quart of euro he said thats what they used i told the service manager and said that was the wrong oil and he looked it up and said you are wright it takes sn+ oil.
I guess the parts guy gave the service guys the wrong oil to put in it.They gave me the right oil and filter and I told them I would change it myself then offered me another free change for screwing up.
I guess it was a long story, I don't think this oil would hurt it its sn rated only drove it about 200 miles got it changed back to the pennzoil platinum 5/30 what do you guys think?
Kind of a stupid question They have a wierd dipstick there's a top and bottom hole in it I know the safe level is in between those marks but when you get the oil changed shouldn't it be at the top hole if you change the oil and put the recommended 5 quarts in its about half way in between the holes Iam used to the full and add dipsticks.