I have an eero6 Pro WIFI router that I have had for months with no issues. I added a second eero6 Pro on the second floor to help cover a room over the garage and there was an update around that time too and shortly after that I still get full reception on my phone but the internet is completely unresponsive when sitting in my chair 10 feet in front of the "Gateway" eero. Now here's the weird part:
1. If I sit in my chair with the phone in front of me where I normally hold it I get full bars but nothing on the internet works.
2. If I hold the phone 18" to the right or left of me still sitting in my chair I get full bars and everything works beautifully.
3. Initially, I thought the problem was the eero was located behind the TV but then I moved it so I have direct line of site.
4. I've moved the eero6 Pro all around in front of me and my phone, my wife's phone, and my kids phone get full bars when sitting in my chair and yet all three stop responding to the internet. All three start responding when they are held 18" to the right or left.
5. My laptop sitting on my lap in the exact same spot as the unresponsive phones works just fine.
All three pics are from me sitting in my chair - the phones work fine with the left most and right most pics but are unresponsive to the internet in the center pic position. The white thing under the TV is the eero. I've moved it, rotated it, restarted it and this behavior is 100% consistent - the internet will not work sitting right in front of it on my lap but it works fine moving it 18" in any direction (holding it the same distance but up works too).
None of it makes sense? Any ideas?
1. If I sit in my chair with the phone in front of me where I normally hold it I get full bars but nothing on the internet works.
2. If I hold the phone 18" to the right or left of me still sitting in my chair I get full bars and everything works beautifully.
3. Initially, I thought the problem was the eero was located behind the TV but then I moved it so I have direct line of site.
4. I've moved the eero6 Pro all around in front of me and my phone, my wife's phone, and my kids phone get full bars when sitting in my chair and yet all three stop responding to the internet. All three start responding when they are held 18" to the right or left.
5. My laptop sitting on my lap in the exact same spot as the unresponsive phones works just fine.
All three pics are from me sitting in my chair - the phones work fine with the left most and right most pics but are unresponsive to the internet in the center pic position. The white thing under the TV is the eero. I've moved it, rotated it, restarted it and this behavior is 100% consistent - the internet will not work sitting right in front of it on my lap but it works fine moving it 18" in any direction (holding it the same distance but up works too).
None of it makes sense? Any ideas?