I just had an oil change in my 2003 Pontiac Vibe. I brought in my own Mobil 1 5W-30. I suspect that the dealer is not using my M1 oil. Can an oil analysis find out the truth? Thanks.
If you do a virgin oil analysis on the oil before taking it in, and then sample it right after the oil is changed, you probably can. The new Mobil 1 has Moly, and if they are using their own oil it probably doesn't have moly. Also you could compare some of the other elements to see if they are in the right range.
What I do is make sure the service writer place a sentence in the service order (as an addendum) that you sign, stating that customer supplied lubricants will be installed in vehicle.
If the sentence isn't in the contract, don't sign it.
quote: Originally posted by MolaKule: What I do is make sure the service writer place a sentence in the service order (as an addendum) that you sign, stating that customer supplied lubricants will be installed in vehicle.
If the sentence isn't in the contract, don't sign it.
I often wonder the same thing. One thought: you can ask for the empty bottle(s) back.
At my last dealer visit...I saw the empty 4L jugs for myself. Unless you have a shady mechanic and/or backyard garage, most reputable large scale dealerships are required to have the parts department bill the service department for "parts" (and oil is a part with it's own part #) so everything is accountable. But, you never know...
I had an incident where I requested the "BMW synthetic" (5-30), but when I saw the bill it said 15-40 (Conventional). When confronting the dealer, the mechanic swears he pulled the bottles from the box of "synthetic oil" as my service invoice said: "customer requests synthetic" and the parts guy remember dispensing the box of synthetic so I got "a break" because I didn't get charged for the synthetic. Took their word for it...