As I mentioned before, my dad's experience was good with hospice. So, with a sample size of 1, we thought the experience would be similar for my mother. Not even close.
The workers came by twice a week, and brought a bag of meds they left in the refrigerator. Morphine, Tessalon Perles, and all other kinds of things. That was their version of "hospice care". Five minutes with her, five minutes with me, and they left. I had to feed my mom through her stomach tube, sponge bathe her, get her to the bathroom, etc. Then the diapers and everything else.
I called the hospice manager, was assured it would change. It didn't. We couldn't keep up with the level of care she required with four little kids in the house and had to admit her to the hospital. By the time I understood what was really going on, my mom passed in the hospital.
At the hospital, the nurses there told me what was most likely going on with the "hospice" care. Billing was for seven days, but they only came by for two. Me calling the manager gave them a heads up and bought them time - I believed the manager and was duped.
IMO, some things shouldn't be "for profit". Those "hospice" workers and their company made it a horrible experience for my mom and my family because of their greed and my misplaced trust. I learned an important lesson, but it cost my mom.
I still have the pain from it and always will. The pain my mother suffered, and all the tears we cried over that experience have given me memories that I hope no one else ever has.
The reason I posted that article was I don't want anyone to go through what my mom did. The care was ridiculously poor - and I suspect they were fully compensated for much better care than she received.
Taking advantage of people in bad circumstances (funerals, hospice, etc.) should be illegal, but in a lot of cases it's not.
It is just unethical and immoral - but doesn't break laws - and IMO that is wrong.
I get "buyer beware" and all that, but when emotionally compromised it is hard to make good, informed decisions - especially when there is a dearth of information or only one choice to begin with.