Honda Extended Warranty 6 Speed Transmission Pilots and Ridgeline Torque Convertors

Definitely was not often enough. I usually service those every 15-20K, which is about as long as you can go without experiencing shudder issues. Fluid is usually quite dark by that point.

On the later models, the code usually pops up by 25k.
Maxlife can definitely handle 30k no problem
Comes out the same colour.
Dw-1 just can't handle the heat-friction those big vehicles put into the 6 speed.
 
Does this warranty cover all 2018 pilots with a 6 speed? Mine just started throwing AT issue errors randomly while driving so I called the local dealership and they did know anything about the extended warranty or the service bulletin. So I call Honda's recall support line and they said my vin didn't have this service bulletin attached to it. I'm wondering if I should pursue this or trade it in for Toyota...
I have a 2018 EX-L AWD with 82k miles and had planned to run it to the ground but then the alerts started about month ago. I hate putting more then 15-20% the value into a repair bill.
 
Saw this thread and thought I would chime in on my recent experience with a 2017 Honda Pilot. A little over two years ago I began experiencing the slipping torque converter issue where the tachometer would pulsate up and down at low speeds. After looking it up online I took it in to a local dealer to evaluate. For some reason they were having a difficult time reproducing the problem, I told them to hold onto it until it did. A week later the service manager called and said that he took on a catering run for the office and experienced the fluttering himself. They dumped the codes etc and sent it all to corporate which authorized a triple flush of the fluid, reprogramming of the tranny firmware, and an extension of the warranty for 2yrs or 85,000. Apparently the slipping torque converter was burning up the fluid. Everything was good for the next two years except I was getting absolutely terrible gas mileage, around 19-20 mpg. At approximately 69,000 miles I started getting "Transmission Malfunction" errors which would appear at exactly 65mph and go away if the vehicle was restarted. I tried pulling the codes using an ODBII reader and there were none. I took it into the dealer a month before the warranty was due to run out and they couldn't find anything wrong with it. A few weeks after the warranty expired the error messages changed to "Problem with Transmission". Keep in mind this is about 16,000 miles after the dealer performed a triple flush on a vehicle that still had less than 70,000 miles. My only recourse was $7400 for a "remanufactured" transmission.

I just wanted to get this out there to anyone experiencing this issue. You really need to be proactive and aggressive with Honda or they will put a band-aid on it like they did to me to push it out past the warranty extension. This was our second major issue with a Pilot in two years, my wife had a 2015 that had the motor grenade at 90k. We are now a Honda free family and most likely will remain so for quite some time.
 
Saw this thread and thought I would chime in on my recent experience with a 2017 Honda Pilot. A little over two years ago I began experiencing the slipping torque converter issue where the tachometer would pulsate up and down at low speeds. After looking it up online I took it in to a local dealer to evaluate. For some reason they were having a difficult time reproducing the problem, I told them to hold onto it until it did. A week later the service manager called and said that he took on a catering run for the office and experienced the fluttering himself. They dumped the codes etc and sent it all to corporate which authorized a triple flush of the fluid, reprogramming of the tranny firmware, and an extension of the warranty for 2yrs or 85,000. Apparently the slipping torque converter was burning up the fluid. Everything was good for the next two years except I was getting absolutely terrible gas mileage, around 19-20 mpg. At approximately 69,000 miles I started getting "Transmission Malfunction" errors which would appear at exactly 65mph and go away if the vehicle was restarted. I tried pulling the codes using an ODBII reader and there were none. I took it into the dealer a month before the warranty was due to run out and they couldn't find anything wrong with it. A few weeks after the warranty expired the error messages changed to "Problem with Transmission". Keep in mind this is about 16,000 miles after the dealer performed a triple flush on a vehicle that still had less than 70,000 miles. My only recourse was $7400 for a "remanufactured" transmission.

I just wanted to get this out there to anyone experiencing this issue. You really need to be proactive and aggressive with Honda or they will put a band-aid on it like they did to me to push it out past the warranty extension. This was our second major issue with a Pilot in two years, my wife had a 2015 that had the motor grenade at 90k. We are now a Honda free family and most likely will remain so for quite some time.
The triple-flush and software update was the fix unless there was also a fault code.

Is your 2017 not covered by the recent warranty extension?
 
The last I looked the 2017 Pilot was not on the list, however I believe the Ridgeline may have been. After a long deliberation we decided to cut our losses and traded the vehicle. I generally drive vehicles until they die however we felt that it didn't make sense to drop over a 1/3rd of the value of the vehicle into a repair when there was no guarantee that we might run into this again in 40-50,000 miles.

>>The triple-flush and software update was the fix unless there was also a fault code.

No codes were found. Apparently it didn't qualify, maybe the VIN wasn't on the list.

I know another family that is experiencing this issue.
 
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Saw this thread and thought I would chime in on my recent experience with a 2017 Honda Pilot. A little over two years ago I began experiencing the slipping torque converter issue where the tachometer would pulsate up and down at low speeds. After looking it up online I took it in to a local dealer to evaluate. For some reason they were having a difficult time reproducing the problem, I told them to hold onto it until it did. A week later the service manager called and said that he took on a catering run for the office and experienced the fluttering himself. They dumped the codes etc and sent it all to corporate which authorized a triple flush of the fluid, reprogramming of the tranny firmware, and an extension of the warranty for 2yrs or 85,000. Apparently the slipping torque converter was burning up the fluid. Everything was good for the next two years except I was getting absolutely terrible gas mileage, around 19-20 mpg. At approximately 69,000 miles I started getting "Transmission Malfunction" errors which would appear at exactly 65mph and go away if the vehicle was restarted. I tried pulling the codes using an ODBII reader and there were none. I took it into the dealer a month before the warranty was due to run out and they couldn't find anything wrong with it. A few weeks after the warranty expired the error messages changed to "Problem with Transmission". Keep in mind this is about 16,000 miles after the dealer performed a triple flush on a vehicle that still had less than 70,000 miles. My only recourse was $7400 for a "remanufactured" transmission.

I just wanted to get this out there to anyone experiencing this issue. You really need to be proactive and aggressive with Honda or they will put a band-aid on it like they did to me to push it out past the warranty extension. This was our second major issue with a Pilot in two years, my wife had a 2015 that had the motor grenade at 90k. We are now a Honda free family and most likely will remain so for quite some time.
I don't blame you for being Honda free in your family. What you went through and experienced, is not new.. I had a 96 Civic and had my fair share of not only dealers but Honda Corporate fight me on warranty. There was a mandated recall on the catalytic and exhaust manifold for the Civic, they were well known to crack. Had to threaten Honda corporate with having the EPA contact them if they didn't honor the recall they agreed to with the EPA! Dealer tried to say that there was no recall, ya ok.. here's the paperwork. Imagine that.. After knowing the settlement and presenting the paperwork, I was *this close* to calling the EPA. BOOM! Oh they're sorry for the mistake, they're replacing the parts.. ya.. ok no kidding..

Not only that, when I had the transmission die because of faulty dealer mechanic work, Honda customer service actually said to me "So what do you want us to do? You got 100k miles out of it.. " I said "if I wanted that, I could have bought a Ford!". Had another mechanic repair the trans on my own dime.. gave it back to the family. but when they passed away.. I re-inheirted the Civic in my signature and it was totalled in an accident, enough to part it out but I am not going to miss anything about Honda. Their dealership network is an arrogant joke of corporate greed. Ive had friendlier big 3 dealerships! which is really saying something.

Just had to let you know what you've experienced isn't new, and you made the perfect choice to never go back! I agree! (y)
 
I don't blame you for being Honda free in your family. What you went through and experienced, is not new.. I had a 96 Civic and had my fair share of not only dealers but Honda Corporate fight me on warranty. There was a mandated recall on the catalytic and exhaust manifold for the Civic, they were well known to crack. Had to threaten Honda corporate with having the EPA contact them if they didn't honor the recall they agreed to with the EPA! Dealer tried to say that there was no recall, ya ok.. here's the paperwork. Imagine that.. After knowing the settlement and presenting the paperwork, I was *this close* to calling the EPA. BOOM! Oh they're sorry for the mistake, they're replacing the parts.. ya.. ok no kidding..

Not only that, when I had the transmission die because of faulty dealer mechanic work, Honda customer service actually said to me "So what do you want us to do? You got 100k miles out of it.. " I said "if I wanted that, I could have bought a Ford!". Had another mechanic repair the trans on my own dime.. gave it back to the family. but when they passed away.. I re-inheirted the Civic in my signature and it was totalled in an accident, enough to part it out but I am not going to miss anything about Honda. Their dealership network is an arrogant joke of corporate greed. Ive had friendlier big 3 dealerships! which is really saying something.

Just had to let you know what you've experienced isn't new, and you made the perfect choice to never go back! I agree! (y)
I feel you....
We had a 15 ody.....biggest pain on the ass I have ever had.
People bash Hyundai and Kia here.....
Honestly....we have had numerous HK and they have been great.
Super compared that gen 4 Honda.
Which, searching the forums were very common problems.
 
I feel you....
We had a 15 ody.....biggest pain on the ass I have ever had.
People bash Hyundai and Kia here.....
Honestly....we have had numerous HK and they have been great.
Super compared that gen 4 Honda.
Which, searching the forums were very common problems.
Ya I didn't want to come off as someone who's bitter, just honest about what I went through. And then over the years what I've experienced at Honda dealers. No thanks, I'm done. Now that the Civic is being parted out (totaled in an accident), I am actually happy I don't have to deal with any of that anymore.

thanks for your update on what you went through, yup, everyone will say that lemons exist with all manufacturers but it's the way they handle them that's the difference. (y)
 
I don't blame you for being Honda free in your family. What you went through and experienced, is not new.. I had a 96 Civic and had my fair share of not only dealers but Honda Corporate fight me on warranty. There was a mandated recall on the catalytic and exhaust manifold for the Civic, they were well known to crack. Had to threaten Honda corporate with having the EPA contact them if they didn't honor the recall they agreed to with the EPA! Dealer tried to say that there was no recall, ya ok.. here's the paperwork. Imagine that.. After knowing the settlement and presenting the paperwork, I was *this close* to calling the EPA. BOOM! Oh they're sorry for the mistake, they're replacing the parts.. ya.. ok no kidding..

Not only that, when I had the transmission die because of faulty dealer mechanic work, Honda customer service actually said to me "So what do you want us to do? You got 100k miles out of it.. " I said "if I wanted that, I could have bought a Ford!". Had another mechanic repair the trans on my own dime.. gave it back to the family. but when they passed away.. I re-inheirted the Civic in my signature and it was totalled in an accident, enough to part it out but I am not going to miss anything about Honda. Their dealership network is an arrogant joke of corporate greed. Ive had friendlier big 3 dealerships! which is really saying something.

Just had to let you know what you've experienced isn't new, and you made the perfect choice to never go back! I agree! (y)
My anger issues could never
American Honda and their dealers service departments really need an attitude adjustment 🙄
Somewhere around the late 90s, they stopped making excellent cars IMO

You weren't the only one with a malfunctioning '96 Civic
https://bobistheoilguy.com/forums/t...-warranty-for-civic-denied.44942/#post-573784

The United States alleged that Honda disabled the misfire
monitoring device on 1.6 million 1996 and 1997 model year Accords, Civics, Preludes, Odysseys, and Acuras, as well as 1995 Honda Civics. The complaint also alleged that Honda failed to report this fact when applying for Certificates of Conformity, which allow for vehicles to be legally sold if they meet federal emission standards.

Honda will extend the emissions warranty for all affected models to 14 years/150,000 miles, provide an engine check and any emissions-related repairs needed between 50,000 and 75,000 miles of use, and provide a free tune up between 75,000 and 150,000 miles of use, at a cost to Honda of at least $250,000 million.

What a joke 🙄
Honda seems to have a pattern of coming up with fixes and repairs that get the car just out of an obtusely timed "extended warranty"
And their labor times are approaching slave labor, no wonder the techs/service departments are indifferent to our under warranty whining 🤨

The 3 shaft V6 autos, seat belt buckles, PS pumps/lines, marginal when new battery/charging system capacity
I've yet to ride in a newer Honda product with satisfactory A/C performance
It's 2024 and they still can't get these components right 🤨
Now the 1.5 Head gaskets are blowing 🤷‍♂️
Soichiro Honda would be turning in his grave 😔
Quite the fumble era from the company that gave us the OG NSX, the S2000, and the 6MT TL Type S 👀
 
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My anger issues could never
American Honda and their dealers service departments really need an attitude adjustment 🙄
Somewhere around the late 90s, they stopped making excellent cars IMO

You weren't the only one with a malfunctioning '96 Civic
https://bobistheoilguy.com/forums/t...-warranty-for-civic-denied.44942/#post-573784

The United States alleged that Honda disabled the misfire
monitoring device on 1.6 million 1996 and 1997 model year Accords, Civics, Preludes, Odysseys, and Acuras, as well as 1995 Honda Civics. The complaint also alleged that Honda failed to report this fact when applying for Certificates of Conformity, which allow for vehicles to be legally sold if they meet federal emission standards.

Honda will extend the emissions warranty for all affected models to 14 years/150,000 miles, provide an engine check and any emissions-related repairs needed between 50,000 and 75,000 miles of use, and provide a free tune up between 75,000 and 150,000 miles of use, at a cost to Honda of at least $250,000 million.

What a joke 🙄
Honda seems to have a pattern of coming up with fixes and repairs that get the car just out of an obtusely timed "extended warranty"
And their labor times are approaching slave labor, no wonder the techs/service departments are indifferent to our under warranty whining 🤨

The 3 shaft V6 autos, seat belt buckles, PS pumps/lines, marginal when new battery/charging system capacity
I've yet to ride in a newer Honda product with satisfactory A/C performance
It's 2024 and they still can't get these components right 🤨
Now the 1.5 Head gaskets are blowing 🤷‍♂️
Soichiro Honda would be turning in his grave 😔
Quite the fumble era from the company that gave us the OG NSX, the S2000, and the 6MT TL Type S 👀
thanks for finding that link showing I wasn't alone and here it's the same story as mine! (y)

And for the info so everyone else could see for themselves what was involved. I couldn't agree with you more, it was a joke, come up with a fix just to get it out of warranty. This company is not the company it was, sure it had problems before, but they're no different than anyone else, the Soichiro Honda era is long past this company. and yes he would be turning in his grave! I'll tell you.. when the exhaust manifold cracked for the 2nd time, way after the warranty replacement. I replaced it with a no-name Chinese manifold/catalytic and that manifold was actually DOUBLE the thickness of the stock one! It was made very well, more like how it should've been manufactured. And here it was like $110! just wow..

also, they also neutered/crippled the ECU's programming for the 96-97 Civic so that it would look stellar in passing emissions, the CEL never would come on! There was a recall for that too. the EPA caught them on that one. And the 96 year was the first year the "bean counters" got more involved with production.. never a good thing.
 
My anger issues could never
American Honda and their dealers service departments really need an attitude adjustment 🙄
Somewhere around the late 90s, they stopped making excellent cars IMO

You weren't the only one with a malfunctioning '96 Civic
https://bobistheoilguy.com/forums/t...-warranty-for-civic-denied.44942/#post-573784

The United States alleged that Honda disabled the misfire
monitoring device on 1.6 million 1996 and 1997 model year Accords, Civics, Preludes, Odysseys, and Acuras, as well as 1995 Honda Civics. The complaint also alleged that Honda failed to report this fact when applying for Certificates of Conformity, which allow for vehicles to be legally sold if they meet federal emission standards.

Honda will extend the emissions warranty for all affected models to 14 years/150,000 miles, provide an engine check and any emissions-related repairs needed between 50,000 and 75,000 miles of use, and provide a free tune up between 75,000 and 150,000 miles of use, at a cost to Honda of at least $250,000 million.

What a joke 🙄
Honda seems to have a pattern of coming up with fixes and repairs that get the car just out of an obtusely timed "extended warranty"
And their labor times are approaching slave labor, no wonder the techs/service departments are indifferent to our under warranty whining 🤨

The 3 shaft V6 autos, seat belt buckles, PS pumps/lines, marginal when new battery/charging system capacity
I've yet to ride in a newer Honda product with satisfactory A/C performance
It's 2024 and they still can't get these components right 🤨
Now the 1.5 Head gaskets are blowing 🤷‍♂️
Soichiro Honda would be turning in his grave 😔
Quite the fumble era from the company that gave us the OG NSX, the S2000, and the 6MT TL Type S 👀
Just like the vcm garbage settlement for the gen 3 odyssey.
You could not give me a Honda today.
That company gives zero ****s about its customers.
Total shell of a company.
 
My Neighbor has done 3x drain and fills with Amsoil SS trans fluid at around the 35k mark and haven’t touch it since . He has a 2018 Pilot now with 118k still shifting smoothly no plans on changing it either
 
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