Home Depot Pre-Employment Test Question

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Originally Posted By: Merkava_4
Question 31 screwed me up big time.

Why? What tripped you up? It's pretty clear. It tests whether you can follow instructions.
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Call me crazy, but is the wording of that question complete and utter nonsense? It was written by a drunk 6 year old that uses English as a second language. Whomever wrote that test question, is a few marbles short of a stack of pancakes.

Rachel was asked to do two things.

1- cancel the order in the system
2- get the FedEx package and place it on her desk

Since the question is what is the BEST thing she should do, cancelling the order in the system should be chosen. She can always get the FedEx package later, or someone else can get it, or the person that asked for it can got get it themselves.
 
Originally Posted By: demarpaint
The answer doesn't matter, they'll probably screw it up anyway. LOL Walk through one of the Home Depot stores around here and you'll wonder how the company is as successful as it is. The key to shopping successfully at a Home Depot in my neck of the woods is know exactly what you want and where it is, trying to get help is a fools errand.


It depends on your store. One of the ones I go to has a really good plumber working in the plumbing aisle so he's great with finding the parts you need and answering plumbing questions. I have my plumber go there instead of the supply house if he just needs basic stuff because even with his discount, the supply house is still 20-30% more than Home Depot, but they typically carry 100% of what you need if it's a big job, if it's minor, Home Depot has the basics of what sells all the time. When that guy isn't working, then it can be bad and you end up with people who can only point you to an item but can't really answer complex questions.
 
Originally Posted By: Wolf359
Originally Posted By: demarpaint
The answer doesn't matter, they'll probably screw it up anyway. LOL Walk through one of the Home Depot stores around here and you'll wonder how the company is as successful as it is. The key to shopping successfully at a Home Depot in my neck of the woods is know exactly what you want and where it is, trying to get help is a fools errand.


It depends on your store. One of the ones I go to has a really good plumber working in the plumbing aisle so he's great with finding the parts you need and answering plumbing questions. I have my plumber go there instead of the supply house if he just needs basic stuff because even with his discount, the supply house is still 20-30% more than Home Depot, but they typically carry 100% of what you need if it's a big job, if it's minor, Home Depot has the basics of what sells all the time. When that guy isn't working, then it can be bad and you end up with people who can only point you to an item but can't really answer complex questions.


I believe that, it is not what is going on here though. I've been to HD in a few different states over the years visiting my son when he was stationed in WA, VA, or CA. PA and Upstate NY were well run too. Every one of those stores were better than here. The help, and their attitude was 100% better. Here when you ask for help, if you can find help, they act as if they're doing you a favor. After all odds are you're pulling them away from their cell phone, or sending a text. When I leave the local HD's here I scratch my head in amazement that they are so successful.
 
I love when all these minimum wage employers come out with these assessments thinking they will get more educated employees, yet they still get my change wrong at the cash register.

I remember when getting a minimum wage job required a short 5 minute interview and some references. Now you have to take a 3 hour assessment and fill out a 19 page online form that deletes half your data anyway. You can either work and get things done, or not. A 10 minute conversation with an applicant can give you a pretty good idea. This isn't NASA, it is minimum wage. Half the people they hire work there under a year anyway.
 
I couldn't get past Roy having to pick up something from another store on his way home. On his way home seems to me like it's off hours and in his own car. Sounds like a [censored] company to work for that ask you to continue to work un-paid.
 
I remember interviewing for Circuit City a long time ago. I had to take a test similar to that (theirs even had algebra equations on it). I think it's a way of seeing if you're a logical thinker. Of course I blew it away but turned down the job when they told me they fire you if you miss one commission goal.
 
This reminds me of a range I once belonged to. It was an indoor range -- handgun calibers only.

Before they would accept you as a member, you had to pass a number of tests, one of which was gun-handling.

During the handling test, the Range Officers explained the rules of the range, which included the fact that the rules only permitted five rounds to be loaded into the gun at any one time.

Then your RO gave you an S&W .22 target pistol with a magazine; he explained the gun's controls, mentioning by-the-way that the magazine held up to ten rounds.

Then you were given a box of ammo and told that the test would begin with you loading the magazine.

There were two of us taking the test that day. I stopped loading the magazine at five rounds. My RO asked me why I had stopped, since the mag would hold ten. I reminded him that he had told me that the rules allowed only five rounds.

The other guy kept loading the mag all the way. His RO ordered him to stop, and asked why he was doing this. The guy replied, "You told me the mag would hold ten rounds".

One of us was not accepted as a member.
 
I worked at Lowes for a short time. It took them at least 3 months to get rid of people who didn't do anything.
 
Originally Posted By: jeepman3071
Originally Posted By: turtlevette
This for a $15 hr job? Seems pretentious to me.



Probably more like 9.50


Depends what state you're in. In mine, it's $11 an hour.
 
Originally Posted By: Chris142
Originally Posted By: sir1900
Originally Posted By: Chris142
Can they cancel an order if its already shipped?


How do you know it has already been shipped?
seems like every time i order something it cant be stopped.


Whether or not it has been shipped is irrelevant in this question.
 
Here's the only question from the test that counts:

Quote:
Clemens works in the lighting department. He is walking through the hardware department when a customer approaches him to ask where he can find electrical wire. Clemens has been familiarized with the layout of the store, and knows where the electrical wire is. Which is the best answer for what Clemens should do:

A) Give the aisle number and basic directions to the location of the wiring
B) Quickly escort the customer to the wiring, and return to the previous duty
C) Inquire what type of electrical wire the customer is looking for
D) Call for an electrical associate to assist the customer
E) None of the above. Declare he does not work in that department, and walk away from the customer.
 
I was confused by this exchange, but if I were a part of it, I would have had better track of who wanted what, and slowed the actors down until everyone was clear. I think they want people who wouldn't get sucked into the multi-tasking, money-changing scam: (Source: Wikipedia)

Quote:
Change raising, also known as a quick-change artist,[51] is a common short con and involves an offer to change an amount of money with someone, while at the same time taking change or bills back and forth to confuse the person as to how much money is actually being changed. The most common form, "the Short Count", has been featured prominently in several movies about grifting, notably The Grifters, Criminal, Nine Queens, and Paper Moon. For example, a con artist shopping at a gas station pays for a cheap item (under a dollar) and gives the clerk a ten dollar bill. The con gets back nine ones and the change and then tells the clerk he has a one and will exchange ten ones for a ten. This is what the scam artist is doing: getting the clerk to hand over the $10 before handing over the $1 bills. Then the scam artist hands over nine ones and the $10. The clerk will assume there has been a mistake and offer to swap the ten for a one. Then the con will probably just say: "Here's another one, give me a $20 and we're even." Notice that the scam artist just swapped $10 for $20. The $10 was the store's money, not the con's. To avoid this con, clerks should keep each transaction separate and never permit the customer to handle the original ten before handing over the ten ones. Another variation is to flash a $20 bill to the clerk, then ask for something behind the counter. When the clerk turns away, the con artist can swap the bill he is holding to a lesser bill. The clerk might then make change for the larger bill, without noticing it has been swapped. The technique may work better when bills are the same color at a glance like, for instance, U.S. dollar bills.

A similar technique exists when a con comes to a gas station with a young clerk, buying something cheap, showing him an uncommonly huge bill while not giving it and telling the clerk to prepare the change. While he's busy counting the change, the con would ask many questions in order to distract the young clerk. When change is counted and ready the con is acting as if he had given the huge bill. If the clerk does not remember having received the bill, the con will say he gave him the money. If the clerk is weak or distracted enough, he could let the con go away with the change.[citation needed]
 
Originally Posted By: eljefino
I was confused by this exchange, but if I were a part of it, I would have had better track of who wanted what, and slowed the actors down until everyone was clear. I think they want people who wouldn't get sucked into the multi-tasking, money-changing scam: (Source: Wikipedia)

Quote:
Change raising, also known as a quick-change artist,[51] is a common short con and involves an offer to change an amount of money with someone, while at the same time taking change or bills back and forth to confuse the person as to how much money is actually being changed. The most common form, "the Short Count", has been featured prominently in several movies about grifting, notably The Grifters, Criminal, Nine Queens, and Paper Moon. For example, a con artist shopping at a gas station pays for a cheap item (under a dollar) and gives the clerk a ten dollar bill. The con gets back nine ones and the change and then tells the clerk he has a one and will exchange ten ones for a ten. This is what the scam artist is doing: getting the clerk to hand over the $10 before handing over the $1 bills. Then the scam artist hands over nine ones and the $10. The clerk will assume there has been a mistake and offer to swap the ten for a one. Then the con will probably just say: "Here's another one, give me a $20 and we're even." Notice that the scam artist just swapped $10 for $20. The $10 was the store's money, not the con's. To avoid this con, clerks should keep each transaction separate and never permit the customer to handle the original ten before handing over the ten ones. Another variation is to flash a $20 bill to the clerk, then ask for something behind the counter. When the clerk turns away, the con artist can swap the bill he is holding to a lesser bill. The clerk might then make change for the larger bill, without noticing it has been swapped. The technique may work better when bills are the same color at a glance like, for instance, U.S. dollar bills.

A similar technique exists when a con comes to a gas station with a young clerk, buying something cheap, showing him an uncommonly huge bill while not giving it and telling the clerk to prepare the change. While he's busy counting the change, the con would ask many questions in order to distract the young clerk. When change is counted and ready the con is acting as if he had given the huge bill. If the clerk does not remember having received the bill, the con will say he gave him the money. If the clerk is weak or distracted enough, he could let the con go away with the change.[citation needed]


I don't see how people fall for that. Back when I worked retail,once the customer's currency touched my hand,it belonged to the store. No currency was ever given back unless the customer wished to no longer make the purchase.
 
Some cashiers are not that good. The worst is at my local junkyard. I routinely throw down a $5 for $3 entry/wheelbarrow, and get back change for a $10 or $20. I personally have no desire to put someone in a bad spot to profit a few bucks, so I give it back.
 
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