They do
lightening fast order fills @ HPL .... the trick now for me is to avoid USPS shipping. I'm sure USPS has
some good employees but suspect they have pathetic management to allow some of their screw ups then offer little to no concern or customer service follow up.
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HPL , I am convinced makes such fine quality products I know I can't find similar on a store shelf. Really been pleased with our results. So much , that it is worth my time
(no big deal to me-maybe to others) to place orders online for HPL products. The fact they will answer emails or PMs , take phone calls , questions , even offer advice to accomodate even the smallest orders some BITOG members place just as they would for large fleet/business type clients says a lot. Some BITOG members have even commented they do not get this type cooperation out of even some of the largest worldwide , long established lubrication companies. In fact some report simply being brushed off by some companies. Told they cant or wont provide answers. Thanks to HPL. Please keep it up along with all the great products.