General Annoyance, work has no backup plans for IT

[Thermo1223]

This is just the continuation of the same lackadaisical attitude toward disaster planning with them. Another warehouse close by had its cable modem & SonicWall destroyed again by lightning.

No hot spare so we'll have to order one....

Like why it only serves less than 10 devices, it's barely a SOHO. Keep a hot spare. Yes the non-IT people(ME) have to go troubleshoot it for them in NY because it might just be a "bad power brick".

/rant

 

[Kira]

I suppose with details; this very interesting post would be much longer.
The warehouse is in New York State?
Would a lightening arrestor have sufficed?

And a "bad power brick" is just a bad transformer, yes?

 

[edyvw]

This is just the continuation of the same lackadaisical attitude toward disaster planning with them. Another warehouse close by had its cable modem & SonicWall destroyed again by lightning.

No hot spare so we'll have to order one....

Like why it only serves less than 10 devices, it's barely a SOHO. Keep a hot spare. Yes the non-IT people(ME) have to go troubleshoot it for them in NY because it might just be a "bad power brick".

/rant

When hackers breached Target, it was a guy who had a Master's in Public Administration who figured out what they used to enter the system (AC system).

 

[Pew]

I'm assuming your work has no cyber security insurance or they use a MSP for satellite locations?

We're required, by both cybersecurity insurance and by our public works clients to have proper documentation.

IT is almost always seen as a waste of money so many places don't have proper IT controls, procedures, or budgeting to allow for anything more than desktop break-fix dealings. Lots of things wrong from top -> down.

 

[CarbonToast]

What is the ROI for a backup? I can't seem to get any buy-in on contingency investments. If its still working we aren't buying a new one, backup, anything.

Unfortunately problems have to occur to "create the need" then suddenly everyone wants to solve it.

 

[Pew]

What is the ROI for a backup? I can't seem to get any buy-in on contingency investments. If its still working we aren't buying a new one, backup, anything.

Unfortunately problems have to occur to "create the need" then suddenly everyone wants to solve it.

Ugh that policy is the death of many good IT administrators. No room in the budget for IT DRP but then management is surprised when things go down and replacement parts are days or weeks away.

 

[Leo99]

My company is extremely risk averse. We have backups for everything and maintain a two year inventory of product and raw materials should something happen to one of our suppliers.

 

[Thermo1223]

I'm assuming your work has no cyber security insurance or they use a MSP for satellite locations?

We're required, by both cybersecurity insurance and by our public works clients to have proper documentation.

IT is almost always seen as a waste of money so many places don't have proper IT controls, procedures, or budgeting to allow for anything more than desktop break-fix dealings. Lots of things wrong from top -> down.

Nope it is frustrating to say the least. Family run company so it's 5 brothers arguing about things sometimes.

 

[Thermo1223]

What is the ROI for a backup? I can't seem to get any buy-in on contingency investments. If its still working we aren't buying a new one, backup, anything.

Unfortunately problems have to occur to "create the need" then suddenly everyone wants to solve it.

Well considering the warehouse cannot ship *IE make money* I mean I would assume it would pay for itself in an hour.