I downloaded a service manual for someone, but found out later they don't trust me to have their email address. If you have a 2011 Nissan Alitma and don't mind me having your email address, I'll send it to you for free. I use Google Gmail for sending service manuals and I have sent A LOT of service manuals to people over the years. I have every single Briggs & Stratton service manual they ever published on my hard drive.