Originally Posted By: Ben99GT
The drop in rankings is solely because of the MyFordTouch software issues.
Nope. Try again, Sparky...
Quote:
For Ford, the chief complaints were related to the company’s MyFord Touch and MyLincoln Touch audio, entertainment and navigation systems and a new fuel-saving transmission, Champion said. Malfunctioning touch screens had led to a plunge in Ford’s ranking in J.D. Power & Associates study of new-car quality earlier this year.