Of course hot shot service writer made assumptions before mechanic looked at the situation… my friend went down and was side by side with mechanic when they drained the oil. “Levels were where they should be” They would have sold an engine job to someone not so brite they should know a sti owner isn’t that dumb.Was oil level normal when this happened?
wow ...You mean you take a picture of yourself while pouring in the oil, etc? Otherwise you could just take a picture of oil and a filter and skip the changing part. You could probably just shoot a video of yourself changing the oil and then just use the timestamp or just have the newspaper in the video.
Well it did sound like you were going a little overboard and I was just pointing out the flaw in your logic. You can always get a tripod to hold the camera while you're pouring the oil.wow ...
kind of hard on the poor guy and some think I am a forum bully?
(joking with you )
How about this? Sorry I could hold the camera and pour the oil but its completely obvious what car and what oil and filter.
Not the complete set but enough that you get the idea. I do this to almost all my oil filter services and also many other services I perform on my own vehicles. It does help that I am ASE and current and can sign off on just about anything with my ASE number but even if I was JOE DIY average these pictures would be more then enough evidence of servicing.
The Magnetic drain plug is a Dimple which I recommend everyone should get one for both the engine and transmission pans.
Wow ! you think I didn't think about that. Some things just get overboard to document. And IMHO there was no "flaw in my logic".Well it did sound like you were going a little overboard and I was just pointing out the flaw in your logic. You can always get a tripod to hold the camera while you're pouring the oil.
I just take mine to a local indy that reports to carfax so I automatically have a record of it being changed. But it's out of warranty so it doesn't even matter.
Ergo the Magnuson-Moss act is a crock. PLENTY of people here act like they are lawyers though, just like the Portsmouth naval prison was once filled with sea lawyers. Likewise a good relationship with dealer goes a long, long way another fact that is given no credit in this place.I think its taking too far to take pictures and all… look, they can always say those pictures are from different dates or that oil in the canister is not oil at all.
Dealer does not have hidden agenda to deny you warranty because car was maintained else where, if manufacture pays for it, they will do it, they dont care who maintained your car.
You would be foolish to think that oil change at the dealership will cover your engine no matter what. They can always pull a card that car was abused and etc, or that you failed to report a problem to them early enough.
Or just make right their mistakes.Ergo the Magnuson-Moss act is a crock. PLENTY of people here act like they are lawyers though, just like the Portsmouth naval prison was once filled with sea lawyers. Likewise a good relationship with dealer goes a long, long way another fact that is given no credit in this place.
However I have had two cases where doing everything at the dealership more than paid off. One of them was in the past week. The first was Hynda Elantra <2 years old. I got a punctured tire and a blowout, road hazard, and AAA could not remove the tire one of the studs was ruined and he could not put on the spare tire . He left it alone. I had them tow it to the Hyundai dealership to replace the tire. They were going to charge me for the stud they said was cross threaded. I said hold on I was in for my last oil change and tire rotation recently, and no human being has ever laid a wrench on this Elantra except your wn service department from where I bought this car. Long story short, the service manager wrote no charge on the broken stud replacement and gave me a very low price on the Kumho Solus tire to replace my flat. Probably sold it at cost.
Last week I brought my Venza to Toyota dealership for state inspection. I also said pleae check the brakes there’s a grinding sound all of a sudden. Service writer says sounds needs like break work. Again I said, I replaced both front and rear rotors and pads at your dealership 8,000 miles ago however it was June 2019, over the two years waranty period. I said OK, Covid, not driving much, but still new brakes only 8K miles ago and no wrench has ever touched this Venza but yours, since I bought the car new at this dealership. It turned out a caliper bolt had come off completely and was missing. Head tech was embarrassed, fixed it at no charge then checked every part of the brake system and all is fine. No charge.
The dealer can and will go to bat for you.