Do I have a roof/shingle issue?

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Call your insurance company and you may consider going back with a metal roof. Will cost more than insurance will pay for shingle replacement some but will last and improve the resale value of your home too.
 
Roofing company came out and agreed that it was a faulty product. They set up a claim with the manufacture who is going to come out and take a sample of the roofing. I'll let you know what they say...
 
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