Toyota's main concern with its dealers is that they keep the metal moving, as is true for any manufacturer. No dealership that achieves its volume goals is going to get its franchise yanked just because a customer or two complains about the free vehicle service they got. This is the reason that so many dealerships are absolute holes to deal with, although not all are like that and there are some you'd both trust and shop again. The OP apparently isn't dealing with one of these.
Originally Posted By: Pajero
I would call Toyota Motor North America. The Stealerships answer to them. It's rare, but I've heard of a Stealership loosing their license. Your vehicle should be fine. Sorry that happened. Respectfully, Pajero!