So the station I usually use for charging at work has recently had its hardware upgraded (same 6.6 KW L2 charging speed - just a newer station I guess) and the user interface on the charger is much different.
Well since this "upgrade" it seems there is some fault in the system/software and I am not being charged for all my sessions, I don't monitor my ChargePoint app too frequently so did not notice this until today when I checked because they had to re-up my account. Bunch of 0 mile $0 charging sessions appear, of my last 5 charging sessions since 2/11 I have only been charged for 2 of them. Thinking back on these 3 sessions I believe I stopped the charge from the app a little bit before I unplugged so next week I am going to test that out to see if that is what is causing it.
Regardless I am not saying a dang word to ChargePoint - that is their system bug and I don't work for them so it is not my problem. If they catch on and back bill me I won't have an issue with that, if I can get some free charging until they catch on and they let it go I will be completely ok with that too.
Well since this "upgrade" it seems there is some fault in the system/software and I am not being charged for all my sessions, I don't monitor my ChargePoint app too frequently so did not notice this until today when I checked because they had to re-up my account. Bunch of 0 mile $0 charging sessions appear, of my last 5 charging sessions since 2/11 I have only been charged for 2 of them. Thinking back on these 3 sessions I believe I stopped the charge from the app a little bit before I unplugged so next week I am going to test that out to see if that is what is causing it.
Regardless I am not saying a dang word to ChargePoint - that is their system bug and I don't work for them so it is not my problem. If they catch on and back bill me I won't have an issue with that, if I can get some free charging until they catch on and they let it go I will be completely ok with that too.
