zddplus.pdf
In 1999 the Mobil Oil Corp. lodged a complaint against Castro/Shell with the NAD (National Advertising Division of the Council of Better Business Bureaus). Mobil's claims were that Castrol had changed the formulation of its "Syntec PCEO from a nearly 70% PAO Group IV base to a 100% mineral oil Group III+ base, and yet still misleadingly advertised the oil as synthetic. (Mobil itself had been marketing VHVI Group III based oils in Europe at that time and had advertised them as synthetic). It also charged that Castrol had changed Syntec to a "degraded" product to the detriment of the consumer, yet was advertising the oil as "superior" to all other motor oils, both synthetic and conventional.
… On the charge of "degraded" performance, the NAD found the 100% mineral-based Syntec actually performed as well as, and in some ways better than the previous PAO-based formulation in a PCEO application, …