I had to ask the same person 5 (five) times to please cancel my service, before she relented and decided to honor my request.
I'm not terribly surprised, but I expected her to give up after the third time. I finally had to mention how many times that I'd already asked, before any progress was made.
I guess they figure if they make it painful enough, and waste enough of your time, that you'll give in and just keep paying for something that you don't really need?
And I'm already at 45+ minutes of waiting for this to be accomplished.
'Customer Service' is dead.
I'm not terribly surprised, but I expected her to give up after the third time. I finally had to mention how many times that I'd already asked, before any progress was made.
I guess they figure if they make it painful enough, and waste enough of your time, that you'll give in and just keep paying for something that you don't really need?
And I'm already at 45+ minutes of waiting for this to be accomplished.
'Customer Service' is dead.