Originally Posted By: bdcardinal
Originally Posted By: AdRock
Originally Posted By: sayjac
Good info. Earlier I called the parts guy at the local Ford dealer where Explorer was purchased. I asked him about the difference, he said they use Motorcraft when they do the brake jobs.
Guess I'll take him at his word. My experience with other Motorcraft parts (quality) has been good.
On second thought I may just go up there tomorrow, if open, and confirm that Motorcraft is what they use.
Call the dealer back and get the OEM part # for the pads. Then get the part# of what the shop used. I'll bet they aren't the same part #
have fun getting the part number. my dealer and a TON of others will not give out part numbers to customers until they get their receipt. too many people do that to just turn around and buy from rockauto or another source. i know my dealer pays a ton of money each month for our parts lookups.
that being said, the Motorcraft pads are not bad at all, they are really good actually. i put the motorcraft super duty pads on my mom's grand marquis and i actually like the pedal feel and stopping of the car. note this is coming from someone who though that Cobra R Brembos on my 98 mustang didnt have enough bite.
Really, I've never had a problem getting a part # from a dealer. But every place is different.
I guess then I would suggest going into the parts dept. and explaining the situation to the parts guy. Tell him you just want to verify that the shop is putting in what they say their putting in. I couldn't see a guy telling you no in that situation unless they're just a ****.