Another happy Surfboard user, specifically an S84100. Does anybody have any good utility? Don't start me on the electric company! As part of the package, Bright House furnishes a modem, no option. At the original installation, the tech, tried a 3 Com modem, but switched to an RCA. I foolishly complained about it going off if I wiggled the power cord. Should have fixed it myself. They replaced it with one of the nifty looking 3 Coms. Black and silver matching my Belkin router ahd HP printer with high tech looking LED's under the translucent cover. Unfortunately it didn't work very well going off line frequently. I have no good way to check for incoming signal. After numerous complaints over about 6 months, they finally replaced it with the Motorola last year. The tech said they were all bad and had to replace them all. So why did they put me off for 6 months? I since have had the best year of service out of the 3 years on cable. Good service if very important since I went to cable internet to dump my crummy local phone company.
Even with all my modem problems, I still have better phone and internet service than when I had a land line phone. It has been three years since I had to listen to the women at the phony company whine about the problem is my equipment. Unfortunately, the blond at Bright House keeps telling me to call when the cable is out. I get high speed internet, full featured local phone and unlimited long distance to the US, Canada, and now much of Europe for $73 a month. That is little more than I was paying for much poorer service before.