ok, my car was hit from behind and the other cars insurance agreed to pay for the repairs. they did an initial estimate and i took it to the body shop used by the maker of this car (infiniti).
the repair calls for a new bumper plus painting it. they body shop does this work BUT then decides that the paint match isn't good enough so they "blend" into the side panels and re-clearcoat the side panels. at the same time they are doing this blending, they put in a request to the ins. co. to pay for this additional work (well to come out and look at it and then agree to pay).
As you can guess, they did the blend job before the ins. co. agreed to pay for it and now the ins. company has said no. yes they are currently appealing to the ins co. to reconsider.
my problem is this: to get the keys to the car i have to sign the bill which has these additional charges on them. they verbally say i won't have to pay if the ins. co. does not pay, but that is not what is on the bill and i can't get them to re-print the bill.
what are my financial responsibilities here? what if i sign so i can get my car, am i then bound to pay the full bill? if i don't sign, how will i get my car?
the repair calls for a new bumper plus painting it. they body shop does this work BUT then decides that the paint match isn't good enough so they "blend" into the side panels and re-clearcoat the side panels. at the same time they are doing this blending, they put in a request to the ins. co. to pay for this additional work (well to come out and look at it and then agree to pay).
As you can guess, they did the blend job before the ins. co. agreed to pay for it and now the ins. company has said no. yes they are currently appealing to the ins co. to reconsider.
my problem is this: to get the keys to the car i have to sign the bill which has these additional charges on them. they verbally say i won't have to pay if the ins. co. does not pay, but that is not what is on the bill and i can't get them to re-print the bill.
what are my financial responsibilities here? what if i sign so i can get my car, am i then bound to pay the full bill? if i don't sign, how will i get my car?