- Feb 17, 2007
- Clermont, Florida
I am trying out the free version of Avira 2016. It works well but I can not open review sites or video windows. What I mean is if I shop on Crutchfield they have a video that will show the operation of a car stereo. When I click the video, nothing happens. I am also unable to view or open the extra pictures of the car stereo on the Crutchfield site. On Best Buy.com when I click the "reviews" tab for any item instead of showing the list of reviews all I see is a spinning timer circle on their page. Looks like a big asterisk. There has to be some sort of exception I can list or pop up blocker to turn off but I have been trying to fix this for 2 hours now with no luck. I have a desktop with Windows 7 and a laptop with Windows 10. I have Avira Free on both computers and the problem exists on both computers. On some sites like Sonic Electronix and AAP where the reviews open in a separate browser I can see those fine. I used ESET on both before trying Avira and never had this problem with ESET. I appreciate the help if anyone here knows how to fix it. Thanks.