Originally Posted By: Traction
I would never have called the store on the phone for what you were trying to do, and would have personally went in with the defective part. That would have been the most effective way to deal with it. I would hate to be the guy waiting at the counter for the parts guy to get off the phone 20 minutes later, so I could pay for a quart of oil.
I've given up on my local Oreillys for this very reason. If I am waiting and the phone rings, I wait even longer.
With AAP, it's a quick in and out.. but I don't talk to them on the phone either.
I would never have called the store on the phone for what you were trying to do, and would have personally went in with the defective part. That would have been the most effective way to deal with it. I would hate to be the guy waiting at the counter for the parts guy to get off the phone 20 minutes later, so I could pay for a quart of oil.
I've given up on my local Oreillys for this very reason. If I am waiting and the phone rings, I wait even longer.
With AAP, it's a quick in and out.. but I don't talk to them on the phone either.