Amsoil Warranty????

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In all my years the only engine failure that I know of other than a commercial engine failure was a friends wife's 1995 Chevrolet Lumina van's 3.1L V-6. She had just left the Chevy dealer after getting an oil change and drove approximately a mile to interstate 84 and was accelerating on the entrance ramp when a connecting rod broke and ripped through the block dumping all the oil onto the interstate. The van was towed back to the dealer who had done all the maintenence on the vehicle including oil changes every three months and the vehicle was still under warranty (the vehicle was 32 months old and had 33,000 miles on the odomoter) bought new from that dealer. Chevrolet denied the warranty claim stating she had abused the vehicle by accelerating too fast entering the interstate and on top of that the dealer would not give them any kind of a deal on a new motor so they had a new motor installed at a private shop which was cheaper than having it done at the dealer. That vehicle is still in use today being used by their son. So the point is any company will do what ever they can to deny a warranty claim so don't make it easy on them by not following their maintenence schedule.
 
They learned a lesson out of it and never went back to that dealer again. Her next new vehicle was a Toyota van and his next new vehicle was a Silverado p/u but purchased from a different Chevy dealer. They still have all maintenence done at the dealers. He is not really a car guy. These dealers are your best friends when you are buying the vehicle but your worst enemy if you have any issues.
 
quote:

Originally posted by Frank D:
So the point is any company will do what ever they can to deny a warranty claim so don't make it easy on them by not following their maintenence schedule.

That has been my experiance with GM, Ford and Chrysler but not Toyota or Honda.

None of them are perfectly evil or perfectly good, but there does seem to be a difference
 
The Chevy dealer where my friend purchased his Silverado is a family owned business and has an excellent service dept. I know, I purchased 2 vehicles from them in the past. Also the Nissan dealer where I purchased my Nissans from was a family owned business and was an excellant place to go to but approximately 2 years ago was sold to one of these big outfits that has many dealerships and now it is strictly a high volume business and that is how the customer is treated now. They only want your money. They live on a one way street.
 
Wouldn't that be the responsibility of the dealer who didn't adhere to warranty requirements and not Volkswagen.

[ September 26, 2004, 01:18 PM: Message edited by: Frank D ]
 
I guess it is buyer beware. A guy at work leased a 2004 BMW X5 and the dealer gave free oil changes with all leases. Even though the manual specifies to use 5w30 or 5w-40 synthetic meeting certain BMW specs, the dealer just uses bulk 5w30 conventional. It is easy to understand why this forum exists and why the people on it care so much about their vehicles.

[ September 26, 2004, 01:24 PM: Message edited by: Frank D ]
 
Frank D. I need to go lie down, I think my blood pressure just shot up about 10 points after reading your post. I would have left the hunk of junk on the dealer lot and gone and bought me a new car somewhere else. The bank, dealer and GMC could do what they wanted with it. UN-FREAKING-BELIEVABLE story.
 
One more thing. IF I have an engine related failure and we all know that is a big IF using 10w30 and mu truck is towed to the dealer how are they gonna know what kind of oil is in there?
 
quote:

Originally posted by Pablo:
Sorry Ken2 but those are not "huge holes". They are actually quite reasonable given the general attitude of public when it come to warranties.

Can we agree that they're speed bumps?

My point is that Amsoil's warranty places some requirements on the individual and excludes some conditions that the individual may not want to have to fight over.

I'm not saying that Amsoil's warranty is unreasonable, just that it isn't full, unquestioned coverage.


Ken
 
Guys, the warranty is against oil failure not engine failure. The user has to demonstrate the oil failed and caused the engine failure. Pretty tough because oil does not fail in normal use. Look at the cars going way over the OCIs. The motor oil warranties are of little value to the consumer but good marketing.
 
quote:

Have any new engines failed due to an oil? Never seen, nor heard of this.

Thats exactly right. I've never heard of an oil failure. Only oil related issues I've ever heard of was a guy that went 16k miles on a VW with the original factor fill oil and never changed it. Another one was a women who went 19k miles on regular oil in a Lexus SUV. Those people don't deserve to drive IMO.
 
True story. A friend of mine in Israel had a neighbor who drove a late 1970's car that I cannot seem to remember the model name of. Anyway, one day this neighbor, an older female, mentioned that her car was not running the same, it seemed a little rougher than usual. My friend offered to look. He popped the hood, and checked the oil. It was somewhat low, and VERY black. He asked her when she had last changed it. She said what is it, and why change it.

After some interrogation, it turns out she had NEVER TAKEN IT IN TO BE SERVICED SINCE SHE BOUGHT IT (used) 14 YEARS BEFORE. It had been used for short in town trips only, never on the highway.
shocked.gif


True story. He took care of it, and she continued to drive it for at least a couple years after. I used to see it around all the time.


lol.gif
True story, I know both of them well.

Nate
 
I think this is on topic.

The VW 1.8t motor since 99' has had many failures due to the wrong oil. In this instance
it was the stupid VW dealers that ignored the factory specs and dumped whatever Conventional oil they had in bulk into these very high performance 4 cylinders.

Oil turned to glue and blocked the oil intake screens. VW has just extended the warranty of 450,000 ( unconfirmed by VW, press estimate I suspect ) users to cover this.

They deviated from the factory in using a Conventional oil and then NOT using the correct weight. (Should be synthetic, 5w-40 ) . Then they left the oil in too long by following the factory OCI, spec'd for Synthetic not Conventional.
 
2004 F150 4X4: In my friends case the motor lost all the oil so there was none to test. He insisted that something was done wrong with the oil change with the dealer but there was no oil left to prove or disprove either sides claim. The dealer of course claimed innocense and my friend believed whether true or not that the dealer did not do anything to influence Chevrolet in his favor because they also insisted his wife caused the damage. With 3 kids, a mortgage etc, he didn't have much choice with almost a year and a half car payments to go and no money for a new car but to have a new motor installed. But you can bet if a motor was badly damaged or seized and there was oil in it they would test it.
 
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