See below. It appears that Amsoil will not warranty the usage of their product if you are not using a viscosity that is specified by your vehicle manufacturer's. This includes using 0w-20 in place of 5w-20. Quite frankly, I am very surprised by this position, especially for Amsoil.
This is something to think about - especially if you are depending on an oil manufacturer's drain interval warranty/guarantee. If you are using a non-oem specified viscosity, be sure to check with the oil manufacturer to confirm that they will support you in the event of an issue.
Quote:
XXXXXXX, thank you for contacting the AMSOIL Technical Service Department with your question.
While using our 0W-20 in place of a 5W-20 for your engine wouldn’t cause any mechanical problems, we could not support that under warranty unless Hyundai lists a 0W-20 as an acceptable viscosity. If you are using a filter other than the AMSOIL filter with our XL or Signature Series products, we would recommend changing the filter at 12,000 miles or one year, whichever comes first.
Thanks,
XXXX
Technical Services Representative
AMSOIL INC.
ADDRESS: One AMSOIL Center, Superior, WI 54880
E-MAIL: [email protected]
PHONE: 715-392-7101 XXXX
FAX: 715-399-6531
From: [email protected] [mailto:[email protected]]
Sent: Tuesday, April 24, 2018 1:50 AM
To: Mail TechService
Subject: Technical Service Contact Form
The following information was submitted on the Technical Service Contact Form Form. Please respond to the individual within the next 5 days.
Name:
Email:
Comments:
ZO:
Add'l Info: XXXXX
[email protected]
Hello, I have a 2013 Hyundai Elantra with the 1.8L engine. I have two questions about the usage of Amsoil products: 1) Hyundai specifies 5w-20 as the preferred grade for this application. Will Amsoil support and warranty the usage of 0w-20 for this vehicle? 2) If Amsoil Signature Series oils are used in conjunction with a Genuine Hyundai oil filter, what is the maximum drain interval that Amsoil will warranty the oil for if I do not perform a mid-term filter change? Thank you.
I am a customer:
Originating Server: VGWEBSRV01
Originating Page:
Remote Address: 162.235.138.178
Browser: Mozilla/5.0 (iPhone; CPU iPhone OS 11_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.0 Mobile/15E148 Safari/604.1
This is something to think about - especially if you are depending on an oil manufacturer's drain interval warranty/guarantee. If you are using a non-oem specified viscosity, be sure to check with the oil manufacturer to confirm that they will support you in the event of an issue.
Quote:
XXXXXXX, thank you for contacting the AMSOIL Technical Service Department with your question.
While using our 0W-20 in place of a 5W-20 for your engine wouldn’t cause any mechanical problems, we could not support that under warranty unless Hyundai lists a 0W-20 as an acceptable viscosity. If you are using a filter other than the AMSOIL filter with our XL or Signature Series products, we would recommend changing the filter at 12,000 miles or one year, whichever comes first.
Thanks,
XXXX
Technical Services Representative
AMSOIL INC.
ADDRESS: One AMSOIL Center, Superior, WI 54880
E-MAIL: [email protected]
PHONE: 715-392-7101 XXXX
FAX: 715-399-6531
From: [email protected] [mailto:[email protected]]
Sent: Tuesday, April 24, 2018 1:50 AM
To: Mail TechService
Subject: Technical Service Contact Form
The following information was submitted on the Technical Service Contact Form Form. Please respond to the individual within the next 5 days.
Name:
Email:
Comments:
ZO:
Add'l Info: XXXXX
[email protected]
Hello, I have a 2013 Hyundai Elantra with the 1.8L engine. I have two questions about the usage of Amsoil products: 1) Hyundai specifies 5w-20 as the preferred grade for this application. Will Amsoil support and warranty the usage of 0w-20 for this vehicle? 2) If Amsoil Signature Series oils are used in conjunction with a Genuine Hyundai oil filter, what is the maximum drain interval that Amsoil will warranty the oil for if I do not perform a mid-term filter change? Thank you.
I am a customer:
Originating Server: VGWEBSRV01
Originating Page:
Remote Address: 162.235.138.178
Browser: Mozilla/5.0 (iPhone; CPU iPhone OS 11_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.0 Mobile/15E148 Safari/604.1