Guys - enough of the conspiracy talk about tertiary topics (bans, sponsors, etc).
I, the OP who started this thread, have used the product (Maxlife MV ATF) many times before and never had one problem with it; I like it as a good alternative to Mercon LV in my many Ford products. But because I have a vehicle now under OEM Ford warranty, I wanted to use the Vavoline product in my application in lieu of Mercon LV, as they (Valvoline) state the Maxlife MV ATS is "approved for use" (but not licensed). Because it's not licensed, I wanted to know what Valvoline's position was in regard to their product warranty status; hence, I used their formal "contact us" form link right on their corporate website, which directed the inquiry straight to their customer support group. And the answer I got from that official Valvoline source was akin to "we don't warranty the product or it's effects". That is, to say the least, both shocking and concerning.
So, I posted this thread as a word of caution (nothing more and nothing less) for all to see so that they could be aware of what I was told. A "word of caution" is my way of saying ... "Hey guys, be careful here. Make sure you investigate this from your own point of view and be aware that warranty may in jeopardy". That's all I did. It would be no different than had I said "Hey - there's a water puddle there; make sure you check the depth of it and consider some rubber boots before you step into it." I never said to not use Valvoline. I never said to not step into the puddle, nor that you would die if you did, or that the sponsor of the puddle was evil. And I also never said not to use Maxlife ATF, and I never said to blame Valvoline for tranny failures. I never went down the road of sponsorship issues. All I said was that Valvoline MIGHT deny warranty because, according to their direct statement to me, they don't have a warranty for that product. Some of you read WAY too much into things. A word of caution means to be careful of some noted condition, and perhaps investigate it further before you enter into it. That's all. Nothing more.
I NEVER advocated for people to stop using the product, nor did I ever state it was a bad product. All I said was these three things:
- if their lack of any warranty ("implied or written") is correct, it is likely a violation of the M/M Act because it is not conspicuously posted at the point of sale, and in fact stands in complete contrast to the PI sheet information
- I would not continue to buy Valvoline products IF this positional statement is true.
- I encouraged anyone to seek out the info for themselves; look at the website and make contact with them yourself if you don't trust what I discovered
Within the next few days I am going to call that same Valvoline support group, explain the contradiction they've presented, and get a person to give me direct input. Don't know that it will solve things, but it may clear up their position, or it may muddy it; only time will tell.
How you all turned this into fear-mongering, product bashing and such, well, is just typical BITOG hyper-sensitive garbage. Rather than deal with facts and proper scrutiny, the world of conjecture and side-show topics just can't be controlled. Don't pollute my thread with your heresy and put words into my mount I never said. Some of you need to grow up.
