Went to O'Reilly's today to get a can of Duplicolor spray touchup paint for my scuffed rear bumper.. They did not stock the part# I needed. A clerk named Scott called the main office in this area in Springfield,MO and they were willing to fill a aerosol can with the correct paint for me on a spec order basis. Talk about great service..Never heard of this service before anywhere.. Well the story gets even better. About two hours later they call me at home to tell me that they found the Duplicolor paint in a warehouse here in KC and they cancelled the spec order and gave me a refund for the paint. They lost $15 in sales to make a customer happy.. Well I spent the refund on a new air filter. Their store brand is Micro-Guard and is made by Purolater. I will be a customer for life due to this good service. Let' all support these folks, they are good eggs.