Ok so on Monday I traded in my old car and got a newer car from a dealership. I had a liability policy on the older car.
I attempted to get a full coverage policy through State Farm but they wanted $338 down and $280 a month. I didn't change my mind right away as I wanted to be a loyal customer. On my way out the door I found out the receptionist whom I continue to have issues with (poorly trained) used the wrong vin and quoted me the wrong amount. I went inside and straightened things out, but then the premium went up. Fed up - I told them I would go to Progressive for car insurance.
The next day (yesterday) I ask them to cancel the old liability policy and I would just keep my renters insurance with them. It was under my impression that policy cancellations should be immediate (as was with Progressive years ago), But no. As of today I'm still listed as having a policy with them.
Then something odd happened. I received an email saying the drive safe and save dongle was ready and would be shipped to me for my current car which I don't have a policy with State Farm on. I immediately thought the girl at the front desk messed up again, so once again I call my agent.
They say the policy for the old car is currently being cancelled and that I can keep the drive safe and save dongle at no cost to me. I'm confused and angry at this point.
How long does it take to cancel a simple liability policy these days? I was under the assumption that it's rather easy thing to do.
I attempted to get a full coverage policy through State Farm but they wanted $338 down and $280 a month. I didn't change my mind right away as I wanted to be a loyal customer. On my way out the door I found out the receptionist whom I continue to have issues with (poorly trained) used the wrong vin and quoted me the wrong amount. I went inside and straightened things out, but then the premium went up. Fed up - I told them I would go to Progressive for car insurance.
The next day (yesterday) I ask them to cancel the old liability policy and I would just keep my renters insurance with them. It was under my impression that policy cancellations should be immediate (as was with Progressive years ago), But no. As of today I'm still listed as having a policy with them.
Then something odd happened. I received an email saying the drive safe and save dongle was ready and would be shipped to me for my current car which I don't have a policy with State Farm on. I immediately thought the girl at the front desk messed up again, so once again I call my agent.
They say the policy for the old car is currently being cancelled and that I can keep the drive safe and save dongle at no cost to me. I'm confused and angry at this point.
How long does it take to cancel a simple liability policy these days? I was under the assumption that it's rather easy thing to do.
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