I took my truck to the dealer today to have my front fenders looked at as the paint is bubbling/rusting in places on both sides.
Long story short, the dealer told me I was SOL as my 5yr warranty was up. My Truck was purchased in June of 2013, so I am 5 months too late and he offered no goodwill coverage as he said FCA will turn him down.
These fenders are backordered and that was confirmed by him, plus he told me, because they are so busy dealing with these paint issues, even if he could take me in, he wouldn't be able to book me in until the end of January.
He gave me a 1-800 number to call and wished me luck but I haven't called yet as I'd like to get some info/ammo first.
I am not even sure how to go about this or exactly what to say when I do call?
Has anyone else had their fenders bubble/rust like this? The bubbles are popping up more and more in all different places on the front fenders only.
I have read/been told, there is foam or some type of insulator tape behind the front fenders that holds moisture/salt/crud and even if undercoated/rust proofed, they will or can still rust in these places.
My truck only has 72,000 kms on it (44,000 miles)
Any info or tips would be greatly appreciated.
WHAT'S COVERED UNDER CHRYSLER GROUP LLC'S WARRANTIES2.2 Corrosion WarrantyA. Who Is Covered?You are covered if you are a purchaser for use of thevehicle.B. What's CoveredThis warranty covers the cost of all parts and laborneeded to repair or replace any sheet metal panels thatget holes from rust or other corrosion. If a hole occursbecause of something other than corrosion, this warrantydoes not apply. Cosmetic or surface corrosion — result-ing, for example, from stone chips or scratches in thepaint — is not covered. For more details on what isn'tcovered by this warranty, see 3.5.8C. How Long It LastsThe Corrosion Warranty starts when your Basic LimitedWarranty begins under 2.1(E).This warranty has two time-and-mileage limits:• For sheet metal panels, the limit is 36 months, with nomileage limit.• For an outer-body sheet metal panel — one that isfinish-painted and that someone can see when walk-ing around the vehicle — the limits are 5 years or100,000 miles on the odometer, whichever occursfirst.
Long story short, the dealer told me I was SOL as my 5yr warranty was up. My Truck was purchased in June of 2013, so I am 5 months too late and he offered no goodwill coverage as he said FCA will turn him down.
These fenders are backordered and that was confirmed by him, plus he told me, because they are so busy dealing with these paint issues, even if he could take me in, he wouldn't be able to book me in until the end of January.
He gave me a 1-800 number to call and wished me luck but I haven't called yet as I'd like to get some info/ammo first.
I am not even sure how to go about this or exactly what to say when I do call?
Has anyone else had their fenders bubble/rust like this? The bubbles are popping up more and more in all different places on the front fenders only.
I have read/been told, there is foam or some type of insulator tape behind the front fenders that holds moisture/salt/crud and even if undercoated/rust proofed, they will or can still rust in these places.
My truck only has 72,000 kms on it (44,000 miles)
Any info or tips would be greatly appreciated.
WHAT'S COVERED UNDER CHRYSLER GROUP LLC'S WARRANTIES2.2 Corrosion WarrantyA. Who Is Covered?You are covered if you are a purchaser for use of thevehicle.B. What's CoveredThis warranty covers the cost of all parts and laborneeded to repair or replace any sheet metal panels thatget holes from rust or other corrosion. If a hole occursbecause of something other than corrosion, this warrantydoes not apply. Cosmetic or surface corrosion — result-ing, for example, from stone chips or scratches in thepaint — is not covered. For more details on what isn'tcovered by this warranty, see 3.5.8C. How Long It LastsThe Corrosion Warranty starts when your Basic LimitedWarranty begins under 2.1(E).This warranty has two time-and-mileage limits:• For sheet metal panels, the limit is 36 months, with nomileage limit.• For an outer-body sheet metal panel — one that isfinish-painted and that someone can see when walk-ing around the vehicle — the limits are 5 years or100,000 miles on the odometer, whichever occursfirst.