Originally Posted By: 4thstpositively
*Update* --> Pictures at the bottom
Sorry for the delay with this update but I just got the Jeep back today. It turns out the previously installed heater core was leaking, more specifically, the connecting hoses.
The workmanship completed by the dealer who initially serviced the heater core was spectacular...for all the wrong reasons. It turns out a blockage was found in one of the tubes, the shop then decided to cut open the OEM tubing and fit an "inline filter", what I later discovered to appear to be a fitting straight from the hardware store.
Because of this modification, I was forced to pay well over $400 (as the OEM equipment was tampered with, albeit at a MOPAR dealer) to have the work done in a proper manner (refitting OEM hoses and removing the shoddy work), keeping in mind the Jeep is still well within the 5 year, 100,000 km limits.
The good news is that there is no longer a leak and the heater works great. The bad news is that I now have to approach the dealer who did the repair and try and get my money back... On top of it all, while checking my air filter, they forgot to screw in two bolts connecting the air cleaner tube to the plastic engine bay surround and forgot to connect the breather tube was "left off at air cleaner". Again, I would like to thank everyone for the advice you have provided me with. Pictures in the link below.
https://onedrive.live.com/redir?resid=FB7A7AA2A2EE353E!17171&authkey=!ABBVan9QHc1jyzg&ithint=folder%2c
Just another reason why having a vehicle of mine serviced at a shop or a dealership sickens me. Unfortunately your hands were tied with a high cost repair you were not responsible for paying for while under warranty. So doing it yourself wasn't a smart option for you. If the dealer who botched the repair complains about giving you money back for your out of pocket expense due to their stupidity there's always small claims court. Good luck!
*Update* --> Pictures at the bottom
Sorry for the delay with this update but I just got the Jeep back today. It turns out the previously installed heater core was leaking, more specifically, the connecting hoses.
The workmanship completed by the dealer who initially serviced the heater core was spectacular...for all the wrong reasons. It turns out a blockage was found in one of the tubes, the shop then decided to cut open the OEM tubing and fit an "inline filter", what I later discovered to appear to be a fitting straight from the hardware store.
Because of this modification, I was forced to pay well over $400 (as the OEM equipment was tampered with, albeit at a MOPAR dealer) to have the work done in a proper manner (refitting OEM hoses and removing the shoddy work), keeping in mind the Jeep is still well within the 5 year, 100,000 km limits.
The good news is that there is no longer a leak and the heater works great. The bad news is that I now have to approach the dealer who did the repair and try and get my money back... On top of it all, while checking my air filter, they forgot to screw in two bolts connecting the air cleaner tube to the plastic engine bay surround and forgot to connect the breather tube was "left off at air cleaner". Again, I would like to thank everyone for the advice you have provided me with. Pictures in the link below.
https://onedrive.live.com/redir?resid=FB7A7AA2A2EE353E!17171&authkey=!ABBVan9QHc1jyzg&ithint=folder%2c
Just another reason why having a vehicle of mine serviced at a shop or a dealership sickens me. Unfortunately your hands were tied with a high cost repair you were not responsible for paying for while under warranty. So doing it yourself wasn't a smart option for you. If the dealer who botched the repair complains about giving you money back for your out of pocket expense due to their stupidity there's always small claims court. Good luck!