So I'm pulling into my local Ford dealership today and a young lady (in her 20's) pulls in next to me.
We walk in I go to the parts counter to pick up some parts I ordered and she goes to the service counter.
I can overhear the conversation she is having with the service writer. She is stating that she is getting a red light flickering on and off occasionally on her dashboard. The service writer inquires a bit further but all he can get out of her is a red light flashes on and then off occasionly on her Ford Tribute. It is on the left side of the dash (hey there is a clue).
Anyway, they ask her how many miles on the car and she has no idea. The service manager runs out to check. He comes back in with the mileage and they look her up in their computer.
I hear the service writer say "Miss, have you had the car serviced anywhere since you were her last?" The young woman says "No.". The service writer says "Do you remember having the oil changed since you were here last?" The woman pauses for a second and then says "No.".
The service writer now has a freaked out look on his face and he says "Ma'am, I recommend that you have your oil changed while the vehicle is here". The girl hesitates and says "Do I really need it". The service writer says "It has been 15K miles since your last change. You REALLY need it". The woman says "We'll OK I guess."
I pick up my parts, BS with a guy I know that came in and then go over to the service counter. I buy so many **** parts there I've gotten to know everyone.
I said to Tony the service writer. Did I hear you correctly "15K since the last oil change?" He says yup and then a few expletives came out of his mouth. I asked him if he had any idea what brand and grade of oil. He said it was a newer Tribute so they would have installed Motorcraft 5W20 and a Motorcraft filter. I said how much you want to bet that red light that flashes on and off was "low oil". I don't even know if this mini-UTE even has an oil level sensor.
**** .... I'd love to get a flashlight and peeak inside that valve cover. Some people are really CLUELESS!!!
We walk in I go to the parts counter to pick up some parts I ordered and she goes to the service counter.
I can overhear the conversation she is having with the service writer. She is stating that she is getting a red light flickering on and off occasionally on her dashboard. The service writer inquires a bit further but all he can get out of her is a red light flashes on and then off occasionly on her Ford Tribute. It is on the left side of the dash (hey there is a clue).
Anyway, they ask her how many miles on the car and she has no idea. The service manager runs out to check. He comes back in with the mileage and they look her up in their computer.
I hear the service writer say "Miss, have you had the car serviced anywhere since you were her last?" The young woman says "No.". The service writer says "Do you remember having the oil changed since you were here last?" The woman pauses for a second and then says "No.".
The service writer now has a freaked out look on his face and he says "Ma'am, I recommend that you have your oil changed while the vehicle is here". The girl hesitates and says "Do I really need it". The service writer says "It has been 15K miles since your last change. You REALLY need it". The woman says "We'll OK I guess."
I pick up my parts, BS with a guy I know that came in and then go over to the service counter. I buy so many **** parts there I've gotten to know everyone.
I said to Tony the service writer. Did I hear you correctly "15K since the last oil change?" He says yup and then a few expletives came out of his mouth. I asked him if he had any idea what brand and grade of oil. He said it was a newer Tribute so they would have installed Motorcraft 5W20 and a Motorcraft filter. I said how much you want to bet that red light that flashes on and off was "low oil". I don't even know if this mini-UTE even has an oil level sensor.
**** .... I'd love to get a flashlight and peeak inside that valve cover. Some people are really CLUELESS!!!