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FYI - I found out that the 3609X oil is a 5W-30 blend. So they did not put in 5W-30 full synthetic, as per the spec. Maybe that is close enough? What do you think? I found this out from another dealership's part department...they showed me the entry in the Nissan parts catalog for "3609X oil"...

I guess this is what it comes down to. I would guess that the average person has no clue about this. For me, I can at least do it myself or watch them put it in, like you said.

That is very interesting! When I saw the receipt (KY), I was taken back. I lived in AZ, CT, and NY - they always printed the oil weight, and often the brand on the receipt. I assumed it was a legal requirement, or at least they did it to protect themselves legally - and that they were also...

This seems pretty wrong to me. At the very least, they should ask you first if that is ok and what you want. Somewhat related, when I paid for my oil change, this was after the work was done, they told me that they charge an extra 3.9% if you use a credit card. Only a few bucks, but I paid in...

I was surprised how little the service manager at the Nissan dealership knew about cars. I'm no mechanic, but I rebuilt a '66 Mustang (engine) when I was a kid. I felt like I knew more about cars than the Nissan service manager did. Actually, when I asked the service-lady what oil did they put...

Thanks, this is useful. I did get the full refund - more of a 'principle thing' than the money itself, if that makes sense. I think I will do exactly what you suggested.

Someone who worked in the F&I office at a local Nissan dealership told me the same thing about the warranty. However, my understanding is that the oil channels in the block are designed for a specific weight...for proper (vertical) flow. I may follow your soluion and use an independent from now on.

Let me!

lol!

Interesting you should say that. Another Nissan dealer in the area told me they only use Mobile 1.

Now I won't be able to sleep at night! :)

Thanks for asking. So the battery failed to start 4 times in two weeks so that was part of the reason I took the vehicle in for service. Each time I put a multi-meter on it, and twice it read 7V. Even when it started the van, I never saw it over 12.2V and I could only trickle charge it to...

I would think that too..but one Nissan dealership told me (the service manager) that they only had 0W-20. Which seems bizarre to me.

True, it is a small engine

NAPA oil analysis report? This is new to me, thanks, I'll look into it.

Yeah, one mechanic said that they get delivery from an oil truck that dumps it into a drum - and they only have one drum, so everyone gets it. I'd really like to know the weight of the Nissan 3609X oil...I know it's just a number on a sheet of paper, that the dealership likly just gave me the...

I recently had the oil changed in my 2021 Nissan NV200 cargo van at a Nissan dealership. The receipt didn't indicate the oil weight that was put in, so I asked them. First they told me they put in 0W-20 synthetic but my vehicle takes 5W-30 synthetic. So they changed their story, "Oh we really...