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Originally Posted By: CKN That's the way of the Internet. Yes, not a satisfactory feeling at all, especially considering that the strong accusatory rhetoric that began the thread was indexed by Google into 50 pages of results screaming "SCAM" for our company this week. I rigorously searched...

Originally Posted By: Stewie Well I believe one of your colleagues had a bad day and denied my claim altogether claiming that I somehow cracked the screen. At this point I am going through CC. Yes I did remove the protective screen. What angers me the most is that the rep was such an A**H**e...

Hi Stewie, As some of the respondents already suggested - make sure that the super-thin protective film is not present on-screen. Additionally, LaptopScreen.com guarantees a working replacement or your money back, and that includes dead pixels. All LaptopScreen.com LCDs are covered by a 3 year...