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It looks like RA has one site. You can select your language an currency there...

No difference. Same parts. AAP has to pay someone to stand at a counter, Rockauto doesn't.

So, worn electrodes are a sign of fake plugs? It's easy to blame someone else for other potential problems, but to just assume they were fake? Come on...

Isnt that pretty much how all online warranties work? Or their other option is to ship back the one you have and then they ship you another.

RockAuto gets their NGK from authorized distributors though. Same place as every other legit source.

The distributors where Rockauto gets the plugs are "authorized" though...

Here's a cool way to compare the cost of parts between 2 cars: https://www1.rockauto.com/repairindex/

Motorcraft has a two year warranty on parts like this. Not sure what you are talking about...

What are you talking about? The Motorcraft HUB40 has a two year warranty at Rockauto.

Try again. I think Rockauto just started shipping to Colorado again.

This guy get's it. There is no such thing as "free shipping".

From their "About Us" page "Headquartered in Norton, MA, Autopart International Inc., is a leading provider of premium auto parts for the Professional Service Provider" Looks like a jobber/installer supplier.

Completely normal and to be expected. Long gone are the days when each manufacturer had its own single point of manufacturing. Bids go out to those who have facilities that produce parts to a specification. The same part number could be made in several locations globally with various...

Theft when they havent charged you anything yet? You know the letters on the trucks are just placeholders, not necessarily a location. Why would any company knowingly discourage sales? The way I see it Rockauto is a DIY website for DIYers. If you want someone to hold your hand, go ahead and pay...

"It would help if RA had a feature that said "Hey if you switch this X brand part to this Y brand part, you can avoid an extra shipping fee"" They do: https://www.rockauto.com/help/?page=2#MINSHIPCOST

Not true. Put the Ford OE or Motorcraft part number in the Rock auto part search. They have Mopar parts that ship directly from dealerships too.

So when you go to a brick and mortar auto parts store and ask to see the part in the box...do you think the retailer sends that opened box back to their supplier? If the part is what you ordered and looks new...install it. You have the warranty coverage.

I don't think Rock auto ever paid for warranty returns. Does the store in town pay for your gas to drive to the store and warranty a part?

In my experience if they send the wrong part...RA will own up to it and arrange for the correct part to be delivered. If you order the wrong thing, it's up to you to send back.

Nothing to do with "no humans". A "human" on the other end of the phone would be looking at the exact same thing as you are. Retailers do not keep any secrets from customers. Once the package is in the shipper's hands it's up to them. Shipping in general is slow now. There was a recent WSJ...