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Yes.. As title says: Home button on Samsung Galaxy Alpha.. no longer works. And I have been told that letting it sit overnight in a bag of rice might not help it. Should I try the rice? And, if I do and it still does not work, should I get a new phone?

I feel that I have the best Customer Service. Not only do I greet every customer that does not make a beeline to what they want that comes through our door, but sometimes, I handle things in a way that makes everyone smile. Just now, a man clearly under the influence of a "downer" came in off...