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Thankfully, the shop has since drained the Motosel oil and replaced it with Valvoline synthetic as I originally intended at no charge.

Thanks Quest. I appreciate your time and effort. Suffice it to say I am not instilled with a sense of confidence...

Thanks OneEyeJack. I paid by debit (same as cash). I have already emailed the oil change shop and expressed my displeasure. Hopefully I will hear back from them tomorrow. I did not dispute the substitution initially as I was unfamiliar with the oil. I figured I better look into it before I...

I went in to a local Oil Change shop today and paid for the full synthetic Valvoline Syn Power oil change. It was not until the oil change was done that I learned they had "run out of" Valvoline oil and had used Motosel synthetic oil in it's place. I asked about the switch but was not given much...