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    Dealer put non-synthetic oil - should I complain?

    I'm a newbie to this forum (came over from vwvortex.com). I have been using Mobil 1 synthetic oil 0w-40 in my 2002 Passat with 18.5k miles. When I came to my VW dealer last I asked for an alignment and I got an alignment and an oil change. I didn't ask for an oil change and I usually provide my...
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